NaturVet · 2 days ago
Information Technology Specialist
Temecula, CA
Full-time
Onsite
Mid LevelNaturVet, a division of The Garmon Corporation, has been dedicated to providing high-quality, natural products for pets for over 30 years. They are seeking an IT Specialist who will provide professional technical support, troubleshoot hardware and software issues, and assist with user onboarding/offboarding while ensuring a smooth technology experience across the organization.
Animal FeedHealth CarePet
Hiring Manager
Matt Worley
Responsibilities
Provide end-user support for desktops, laptops, printers, mobile devices, and business applications
Install, configure, maintain, and repair computer hardware and software
Monitor and maintain systems and equipment, including basic server or console operations
Deliver user support, guidance, and training with a professional, customer-focused approach
Set up new workstations and handle IT onboarding/offboarding tasks
Install and support network-connected and personal computing devices
Troubleshoot and maintain printers and related hardware
Manage the Security Awareness Training program
Maintain accurate inventory of IT hardware, software, and licensing
Assist with IT procurement and coordinate with outside vendors when needed
Use the internal ticketing system to track, document, and resolve support requests
Perform other IT-related duties as assigned
Qualification
Required
Bachelor's degree in information technology, Computer Science, or equivalent experience
Current CompTIA A+ certification is required
Valid CDL Required
Experience providing end-user technical support in a desktop support, help desk, or similar IT role, including use of ticketing and remote support tools
Strong working knowledge of Windows operating systems and Microsoft 365 applications, including Outlook, Excel, Word, Teams, SharePoint, and OneDrive
Proficiency in troubleshooting hardware, software, and peripheral devices, including desktops, laptops, printers, and mobile devices (Android and iOS); MDM familiarity preferred
Foundational knowledge of IT infrastructure and networking concepts, including Active Directory, DNS, DHCP, VPN, Group Policy, and TCP/IP
Understanding of IT security best practices, such as patching, antivirus, multi-factor authentication, access controls, and secure remote access
Strong analytical, problem-solving, and documentation skills, with the ability to work independently, collaborate with vendors, and adapt to new technologies
Excellent communication, customer service, and time-management skills, with the ability to prioritize tasks and support users in a professional manner
Preferred
MDM familiarity preferred
Company
NaturVet
NaturVet provides pet products that promote health for animals.
Founded in 1994
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Geoff Granger
CEO
Recent News
2025-11-11
2025-10-16
Company data provided by crunchbase