Windward Risk Managers · 8 hours ago
Business Analyst I,II,III
United States
Full-time
Remote
Entry, Mid, Senior Level
$80K/yr - $100K/yrWindward Risk Managers is seeking a Property & Casualty Business Systems Analyst to support and enhance their Policy Administration systems. The role involves partnering with business stakeholders and technology teams to analyze workflows, define requirements, and support system enhancements while resolving production issues that impact critical insurance operations.
FinanceInsuranceProperty Insurance
No H1B
Responsibilities
Partner with Policy or Claims business stakeholders to understand, document, and analyze current processes, systems, and workflows
Elicit, document, and refine business requirements, user stories, and acceptance criteria
Translate business needs into clear functional and technical requirements for system enhancements and automation
Perform impact analysis to assess downstream effects on systems, operations, and compliance
Identify opportunities to improve efficiency, accuracy, and user experience within our systems
Recommend and document process improvements aligned with regulatory requirements and industry best practices
Collaborate with IT, QA, and stakeholders to design and implement sustainable solutions
Participate in or lead requirements workshops, discovery sessions, and backlog refinement meetings
Manage changing priorities and scope while ensuring requirements remain clear, documented, and approved
Support or lead user acceptance testing (UAT), validate solutions, and assist with rollout and adoption
Provide clear, timely communication and status updates to stakeholders
Create and maintain documentation including workflows, business rules, system behaviors, and configuration details
Develop and execute test plans, track defects and coordinate fixes
Ensure delivered solutions meet business requirements, quality standards, and compliance expectations
Troubleshoot system issues, identify root cause, and coordinate resolution with IT and development teams
Support production incidents and escalated help desk tickets related to our systems
Communicate issue status, risks, and resolution progress effectively to business partners
Qualification
Required
Bachelor's degree or equivalent education and work experience
Experience in the Property & Casualty insurance industry, with a strong focus on Homeowners and/or Residential Commercial (Florida experience strongly preferred)
Understanding of insurance processes, policy lifecycle, and system workflows
Strong analytical, organizational, and problem-solving skills
Excellent written and verbal communication skills
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience with Duck Creek, Guidewire, or similar P&C platforms
Familiarity with regulated environments such as Florida or California
Proficiency with tools such as SQL, Excel, Visio, Jira, or similar
Experience with process modeling, system integrations, and data analysis
Business Analyst certification (CBAP, CCBA) a plus
Company
Windward Risk Managers
Windward Risk Managers is an MGA for homeowners carriers, overseeing Florida Peninsula, Edison, and Ovation.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase