Old Colony YMCA · 14 hours ago
Public Benefits Coordinator
Framingham, MA
Full-time
Onsite
Entry Level
1+ years expOld Colony YMCA is dedicated to serving the community and is seeking a Public Benefits Case Manager to connect participants with essential public benefits. The role involves conducting intake interviews, maintaining relationships with community partners, and supporting clients in accessing necessary services to enhance their outcomes.
Non Profit
Responsibilities
Conduct intake interviews with participants to identify essential needs (housing, food, healthcare, personal finance) and provide pathways to access benefits and services available through state agencies/benefits providers and work with CJSC staff to educate and assist in connecting participants to these benefits
Receive information from actuarial risk/needs assessment tools to determine essential needs and actively support participant access to needed services and benefits through various pathways
Establish and maintain relationships with local community partners who can provide core and pro-social services/activities to clients and connect clients to these services/activities
Core and Pro Social Services include but are not limited to: Core Services to include DTA for SNAP benefits, SSI and SSDI benefits, Veteran’s benefits, education, vocational services / employment services and employment, behavioral health, medical services, housing, food, insurance and other benefits
Pro-social Services to include civic engagement / community service, recreation, faith-based activities, gender-specific activities, mentoring services/activities
Act as the CJSC liaison for local community partners and state agencies/benefits providers to ensure streamlined and effective communication and access for clients and families including: becoming a Certified Application Coordinator to submit electronic benefits application to MassHealth and accessing DTA Connect to submit electronic benefits applications to SNAP
Master eligibility requirements for SSI, SSDI and Veteran’s benefits and support eligible participants in their application for benefits
Offer trainings and briefings to participants and or CJSC staff on various areas of benefits and service programs
Maintain documentation of information specific to established resources, participant referral/participation in resources and information provided to CJSC staff
Cross-train in actuarial assessment tools for risk/need, treatment planning and contingency management protocols as needed
Assist in the facilitation of groups as needed
Attend all assigned meetings
Actively participate in the Y’s Annual Campaign
Qualification
Required
Bachelor's degree required in related field
Good oral and written presentation skills
Minimum of one year of experience engaging in case management activities such as enrolling consumers in public benefits programs
Computer skills including MS Office (Word, Excel, Outlook and Teams)
Valid Massachusetts Driver's License and good driving record
Must be able to walk, sit, stand, drive and bend during the work day
Relocate before starting work (Framingham, MA 01702)
Preferred
Case management: 1 year
Benefits
403(b)
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Paid time off
Retirement plan
Vision insurance
Company
Old Colony YMCA
Old Colony YMCA is a non-profit organization.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$0.2MKey Investors
SouthCoast Community Foundation
2022-08-02Grant· $0.2M
Leadership Team
Charles Clifford
President & CEO
Michael Eatough
Chief Advancement Officer & Senior Vice President of Mission Advancement
Recent News
Providence Business News
2025-09-26
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