Salem Angels · 5 hours ago
Program Manager
Salem, OR
Full-time
Hybrid
New Grad, Entry, Mid Level
0+ years expSalem Angels is an innovative nonprofit seeking to change the foster care system for children and families. The Program Manager will lead case management efforts, oversee a team of Case Managers, and ensure the successful implementation of programs that support foster families and children.
Philanthropy
Responsibilities
Work as directed to support the mission and values of Salem Angels
Engage in discussions around sensitive topics including child abuse, neglect, trauma, mental health, poverty, substance abuse, rehabilitation, social adjustment, therapeutic needs, child demographics, case trajectory, family preservation and child relational concerns. Utilize these discussions to advocate and make decisions for the best interest of the client
Manage 2-4 cases
Interview and hire new Case Managers
Lead weekly meetings that include information on newly referred families, volunteers, updates on upcoming events, projects, etc
Plan, assign and direct work to Case Managers
Assign all new Love Box and Dare to Dream inquiries from website/direct email to best fit each Case Manager
Coordinate with Marketing Manager to keep website waitlist map up to date
Oversee and advise Case Managers in various tasks; monthly one on ones
Weekly one on one with Executive Director
Assist in organizations’ events; attending optional
Appraise performance and offer coaching to Case Managers
Address complaints and resolve problems within case management
Maintain quality improvement goals
Oversee program implementation and ensure intended outcomes are met
Oversee input of all foster family referrals and/or foster youth information including their situations, capabilities, and problems onto the waitlist
Ensure volunteers complete all on-boarding requirements
Conduct ongoing monitoring of volunteer contact and tracking of relational outcomes for children/ youth in our programs
Oversee and when applicable resolve program complaints and requests to change volunteer matching arrangements
Produce monthly newsletters
Ensure that monthly tracking forms and newsletters are sent to all volunteers
Identify and collaborate with other local partners to provide resources to families referred to Salem Angels
Track number of children served as well as other key statistics
Develop monthly Impact Report and distribute to National Angels
Work with Executive Director for grant reporting and distribution
Supervise internship program
Develop and maintain partnerships with private agencies and the state
Monthly calls with National Program Managers and Case Managers
Continue development and implementation of rural expansion: join & attend chambers; develop & maintain relationships with churches and businesses for program referrals, volunteer recruitment and financial partnerships; etc
Develop and deliver community presentations
Qualification
Required
Personal telephone
Personal car, valid driver license, insurance
Ability to pass state and federal background checks
Associate Degree and related experience OR
Bachelor Degree and 6+ months of related experience OR
Master Degree and 6+ months of related experience
Preferred
A background in social services or related fields is preferred, but not required
Experience in management is preferred, but not required
Company
Salem Angels
The Salem Angels' mission is to walk alongside children, youth and families in the foster care community by offering consistent support through intentional giving, relationship building and mentorship.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase