Petco · 8 hours ago
General Manager - La Habra, CA
La Habra, CA
Full-time
Onsite
Director/Executive
$33.50/hr - $55.50/hrPetco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. The General Manager (GM) is responsible for leading a high-performing team to deliver top-line sales growth while ensuring the welfare and care of all animals in the store.
Animal FeedNutritionPet
Responsibilities
Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty
Attract, hire, and retain a diverse team of top talent
Train, coach, and develop department level leaders and hourly store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models
Create an environment that inspires and encourages the growth and engagement of partners
Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction
Ensure quick and courteous service to all PETCO customers by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate merchandise to meet the customer’s needs
Responsible for all partner performance management in the store
Demonstrate and support a continuous improvement and growth mindset
Meet or exceed goals related to total store sales, profitability, and operational excellence
Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload
Review and interpret financial and operational reporting regularly, including store visit and audit results
Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business
Market the store and its products, oversee planning of in-store and community events, such as adoptions, school visits and other local promotions and animal-welfare events
Ensure the proper health, appearance, welfare, and proper handling of all animals
Ensure merchandise is properly priced, displayed and stocked according to inventory levels appropriate for the store; make merchandising decisions with consideration of visual standards, special ad set-up and monthly ad planner guidelines, adjusting these as necessary to best implement in each individual store
Complete and submit accounting, inventory management and payroll paperwork in a timely manner; ensures all expenses are maintained within budgeted levels
Maintain the store's appearance adheres to Petco operational standards and safety procedures
Protect Petco pets & merchandise, and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention
Ensure store is opened/closed in accordance with policies and procedures, especially those relating to safety and security
Responsible to maintain the store’s professional image, appearance and cleanliness
Qualification
Required
Passion for pets
Ability to lead and influence
Experience in talent acquisition, training, and development
Ability to drive guest service, sales, and expense control
Experience in managing a retail store
Ability to execute store activity to create the best possible partner, guest and pet experience
Ability to meet or exceed goals related to total store sales, profitability, and operational excellence
Ability to schedule and adjust labor hours & payroll to maximize productivity
Ability to review and interpret financial and operational reporting
Ability to identify underperforming metrics and develop strategies to improve and grow the business
Ability to ensure proper health, appearance, welfare, and proper handling of all animals
Ability to maintain the store's professional image, appearance and cleanliness
Ability to protect Petco pets & merchandise, and minimize loss
Ability to ensure store is opened/closed in accordance with policies and procedures
Benefits
Health and financial benefits
401K
Incentives
PTO
Company
Petco
Where the Pets Go. Celebrating 60 years of helping pets live their best life!
Founded in 1965
10001+ employees
H1B Sponsorship
Petco has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (32)
2024 (19)
2023 (31)
2022 (27)
2021 (20)
2020 (21)
Funding
Current Stage
Late StageLeadership Team
Ron Coughlin
Chief Executive Officer
Larry Rutkowski
Executive Vice President / Chief Financial Officer
Recent News
2025-08-30
2024-05-08
2024-04-12
Company data provided by crunchbase