Ford Pro · 3 months ago
Customer Identity Platform Engineer
FMCC 1 American Rd, Dearborn, MI, 48126, US
Full-time
Hybrid
Mid Level
3+ years expFord Pro is a leading company focused on shaping the future of mobility. They are seeking a Customer Identity Platform Engineer to contribute to the engineering, development, and support of identity and access management solutions for the customer identity platform on Azure AD B2C.
AutomotiveFleet ManagementSoftware
No H1B
Responsibilities
Collaborate with the Technical Anchor to design, engineer, develop, deploy, and support new Azure AD B2C software and platform features that adhere to Ford security, architecture, and IAM standards
Support delivery of tactical and strategic IAM solutions, including analysis, design, and implementation to improve security posture
Contribute to the development and implementation of IAM strategies and roadmap
Develop and maintain metric dashboards and monitoring/alerting systems
Provide day-to-day operations of requests, incidents, and problems
Create and maintain technical documentation for team and integrating applications (e.g., architecture diagrams, API documentation, coding standards, operational processes, procedures, configurations, application onboarding tips, etc.)
Use modern software development Agile methodologies to deliver high-quality software on time and on budget
Use modern software delivery pipelines to automate the deployment and testing of software and platform features
Maintain and update Ford custom policies using the Identity Experience Framework
Maintain and update UI (visual presentation of user journeys) in accordance with the Ford UI Design Team provided specifications
Write clean, efficient, and maintainable code in C#, .NET Core, or other relevant languages that can integrate with Azure Graph APIs
Qualification
Required
Bachelor's Degree (or a combination of education and relevant employment)
3 to 5 years of experience with demonstrated understanding and the application/implementation of IAM principles, multi-factor authentication, and conditional access
3 to 5 years of experience with working collaboratively to identify and solve problems with a globally dispersed and diverse team
3 to 5 years of experience with designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
3 to 5 years of experience with demonstrated strong problem-solving skills
3 to 5 years of experience with demonstrated ability to explain complex technical concepts to a variety of audiences (e.g., team members, business partners, senior management)
3 to 5 years of experience with demonstrated strong verbal, interpersonal, and written skills with the ability to work directly with business owners and application teams for gathering information and troubleshooting
3 to 5 years of experience with demonstrated ability to work under pressure, meet strict deadlines, challenge the status quo, and manage ambiguity
1 to 2 years of experience with dedication to delivering a secure, always-on customer identity platform
1 to 2 years of experience with demonstrated understanding of Azure AD B2C
1 to 2 years of experience with understanding of Application Insights, Log Analytics, Azure App Services, Azure API Management
1 to 2 years of experience with demonstrated experience with Dev Enablement Tools (e.g., Jira, GitHub, Postman, etc.)
1 to 2 years of experience with demonstrated experience with PowerShell
Ability to support 24/7 coverage (rotational on-call support)
Preferred
3-5 years of experience managing Azure AD B2C, including writing and managing custom policies
2-5 years of experience with PowerShell, C#, .NET Core, or other relevant languages
Experience designing, engineering, developing, deploying, and supporting features for a large, complex enterprise organization
Understanding of Site Reliability Engineering (SRE) principles
Industry recognized certifications a plus (e.g., AZ-900: Azure Fundamentals, Certified Information Systems Security Professional (CISSP))
Benefits
Immediate medical, dental, vision and prescription drug coverage
Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
Vehicle discount program for employees and family members and management leases
Tuition assistance
Established and active employee resource groups
Paid time off for individual and team community service
A generous schedule of paid holidays, including the week between Christmas and New Year’s Day
Paid time off and the option to purchase additional vacation time.
Company
Ford Pro
Ford Pro is a productivity accelerator designed to drive the business forward, delivering solutions to commercial customers of all sizes.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Andrew Frick
Interim Head
Recent News
2025-10-04
2025-10-01
Company data provided by crunchbase