Oracle · 3 days ago
Data Center Manager
Phoenix, AZ
Full-time
Onsite
Mid, Senior Level
$80K/yr - $200K/yr
3+ years expOracle is a world leader in cloud solutions, committed to innovation and inclusivity. The Data Center Manager will act as a technical liaison, managing team responsibilities related to infrastructure support, ensuring optimal performance and customer satisfaction.
Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware
Responsibilities
Act as technical liaison for our technical teams
Understand internal customer problem and provide technical solution in timely manner
Understand customer urgency and sensitivity of problem
Strong verbal and written communication skills
Ability to speak confidently and communicate clearly with internal customers
Work well with demanding customer environment and delight customer
Strong consistency to process and be process champion
Installation, monitoring, maintenance, support, and optimization of all production server hardware, software
Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status
Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
Assist with server operating system and application upgrades, bug fixes and patching
Working on standardization projects for both hardware and software under the Oracle technology stack, while providing consistent system uptime as encouraged in an IaaS environment
Ability to quickly learn new technologies and keep up with the latest technologies
Advanced knowledge of network architecture and protocols
Experience with enterprise administrative scripting using a major scripting language (PowerShell, Bash, Perl, etc.)
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
Superb communication skills and ability to communicate effectively professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service
Ability to connect with all levels of an organization in a professional, and tactful manner
Ability to work efficiently in multi-functional teams or inventively and independently as an individual
Qualification
Required
+2 years experience, managing teams, including line management, appraisals, performance reviews, hiring new team members etc
3-8 years of experience in IT Infrastructure support and server administration in a mid-sized environment (200 - 1000+ server systems)
3-8 years of experience supporting and troubleshooting distributed, N-Tier applications, software, and operating systems
Must have demonstrated expertise in two or more of these areas: Systems administration (Linux and/or Windows Servers), Networking (DNS, TCP/IP), Process improvement execution, Examples of an aim to dig into the details of a system or process to solve customer problems, Good interpersonal skills, Strong influencing skills, Work independently, with little direct management, Open to provide after-hours support as needed, Experience supporting large, Enterprise customers in an Operations environment, Solid understanding of Data Center environment and infrastructure: Cabling, Cooling, Power (UPS, Generation), Demonstrated examples of Data Center white space capacity planning, Demonstrate understanding of Organizational Change
Strong verbal and written communication skills
Ability to speak confidently and communicate clearly with internal customers
Work well with demanding customer environment and delight customer
Strong consistency to process and be process champion
Installation, monitoring, maintenance, support, and optimization of all production server hardware, software
Provides escalated 2nd level technical support for complex technical issues which may include leading problem management cases and providing management status
Manages escalated support cases and leads appropriate internal technical resources and/or 3rd party vendors to resolution
Assist with server operating system and application upgrades, bug fixes and patching
Working on standardization projects for both hardware and software under the Oracle technology stack, while providing consistent system uptime as encouraged in an IaaS environment
Ability to quickly learn new technologies and keep up with the latest technologies
Advanced knowledge of network architecture and protocols
Experience with enterprise administrative scripting using a major scripting language (PowerShell, Bash, Perl, etc.)
Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic
Superb communication skills and ability to communicate effectively professionally with a diverse group of customers and staff
Experience providing client-facing, direct customer support and service
Ability to connect with all levels of an organization in a professional, and tactful manner
Ability to work efficiently in multi-functional teams or inventively and independently as an individual
BA/BS degree and relevant experience
Benefits
Medical, dental, and vision insurance, including expert medical opinion
Short term disability and long term disability
Life insurance and AD&D
Supplemental life insurance (Employee/Spouse/Child)
Health care and dependent care Flexible Spending Accounts
Pre-tax commuter and parking benefits
401(k) Savings and Investment Plan with company match
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
11 paid holidays
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
Paid parental leave
Adoption assistance
Employee Stock Purchase Plan
Financial planning and group legal
Voluntary benefits including auto, homeowner and pet insurance
Company
Oracle
Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions.
10001+ employees
H1B Sponsorship
Oracle has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1271)
2024 (846)
2023 (995)
2022 (1192)
2021 (985)
2020 (755)
Funding
Current Stage
Public CompanyTotal Funding
$25.75BKey Investors
Sequoia Capital
2025-09-24Post Ipo Debt· $18B
2025-02-03Post Ipo Debt· $7.75B
1986-03-12IPO
Leadership Team
Esteban Rubens
Healthcare Field CTO
G
Gerard Warrens
Field CTO, Business Strategy and Transformative Technologies
Recent News
2026-01-24
2026-01-24
2026-01-24
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