Block Imaging · 1 day ago
Field Service Engineer - Hologic
Crowley, TX
Full-time
Onsite
Mid, Senior Level
$80K/yr - $120K/yr
3+ years expBlock Imaging is a company focused on providing high-quality technical support and service to medical imaging customers. The Field Service Engineer will be responsible for the installation, inspection, testing, troubleshooting, and maintenance of medical imaging equipment, ensuring it meets operational standards.
Health CareMedical Device
Responsibilities
Service medical imaging equipment focused within the United States
Calibrate and troubleshoot imaging systems and computer components to ensure performance aligns with OEM specifications
Ensure the system operates effectively to meet customer needs and expectations
Move the company forward in engineering competency
Represent the company professionally in all on-site interactions and communicate customer feedback effectively to internal teams
Evaluate, install, and perform preventive maintenance on imaging equipment, while providing advanced-level troubleshooting and repair of electronic, mechanical, and network-related issues
Continual expansion of knowledge base in the repair and installation of equipment
Provide regular project updates, feedback, and insights to management, including the Zone Service Director, to support informed decision-making and continuous improvement
Remain available to address technical issues and respond to inquiries promptly
Document newly developed processes and provide training to end users
Perform additional duties as assigned to support team and organizational goals
Qualification
Required
Bachelor's degree in engineering or equivalent
3-7 years' experience in medical imaging engineering or equivalent
Experience servicing Women's Health Imaging equipment / Hologic
Strong organizational skills with the ability to prioritize tasks, manage deadlines, and maintain focus
Mechanical aptitude and desire to solve problems using initiative and critical thinking skills
Ability to work on concurrent projects and ensure timelines are met
Capable of building positive working relationships with team members, customers and vendors
Ability to be flexible and resolve situations with confidence and mature leadership
Solution-oriented professional who treats others with dignity and respect
Hold self to a high standard while ensuring projects are completed on time
Experience in delivering and demanding a high level of customer service
Thorough knowledge of safety regulations
Exceptional communication skills, including active listening, clear verbal expression, and effective writing
Proficient in Excel, Word, Outlook, keyboarding, and internet research
Strong attention to detail with consistent follow-through on tasks and responsibilities
Computer diagnostic software and hardware
Database entry and management
Collaborative team player who promotes open communication and shared success
Self-starter who can fill “down time” in productive ways
Valid driver's license and proof of safe driving history
Submit to and successfully complete MVR and criminal background check and drug screen
Submit to and pass a medical exam required under Department of Transportation (DOT) Regulations and a written examination if asked to operate rental trucks or fleet vehicles
Drivers must comply with on-the-job driver's safety training if asked to operate rental trucks or fleet vehicles
Must be 21 or older to drive company vehicle
Benefits
Health, Vision, Dental & More: Competitive insurance coverage including - medical, dental, and vision coverage.
Paid Time Off: Full-time team members start at 19 days of PTO and receive two “people matter” days for volunteering in your community.
Bonus Opportunities: Annual bonuses to team members based on meeting company profitability goals.
Investment Plan/Budgeting: 401(k)investment planning with a variety of options for deferrals and a generous company match. And financial planning tools and training.
Tuition Assistance: Split the cost of qualified tuition expenses up to 50% of the total cost up to a maximum of $1,000 per calendar year, increasing to $2,500 after two years. This education may include college credit courses, continuing education unit courses, seminars and certification tests that are beneficial to both the team member and the organization.
Environment: Casual dress, BBQs, holiday parties, book clubs, lunch-and-learns, and many more community-driven opportunities to bond as a team and grow as an individual.
Company
Block Imaging
Block Imaging is a medical device company providing imaging equipment and spare parts.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Jason Crawford
Chief Executive Officer
Recent News
2025-08-14
PharmiWeb.com
2025-02-14
Company data provided by crunchbase