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Chubb · 2 weeks ago

ESIS Senior Claims Representative, AGL

Tampa, FL

Full-time

Onsite

Senior Level

$76K/yr - $109K/yr

5+ years exp

Chubb is a world leader in insurance, and they are seeking an experienced professional with strong expertise in bodily injury claims to join their Tampa team. The role involves independently reviewing claims, conducting investigations, and ensuring equitable outcomes in claims settlements.

Commercial InsuranceFinancial ServicesHealth InsuranceInsuranceMortgageRisk Management

Responsibilities

Independently review claim and policy information to support investigations and determine policy obligations

Contact, interview, and obtain statements (recorded or in person) from insureds, claimants, witnesses, medical professionals, legal representatives, law enforcement, and other relevant parties

Inspect and appraise property damage or coordinate appraisals as needed, based on the line of business

Analyze investigative findings to determine liability and the company’s obligations under policy contracts

Prepare thorough reports on investigations, settlements, claim denials, and individual claim evaluations

Set and recommend changes to claim reserves within established authority limits

Review claim progress and status with the Team Leader, discussing challenges and proposing solutions

Identify and escalate unusual or high-exposure claims to the Team Leader

Collaborate with the Team Leader to develop and implement improved claims handling methods

Settle claims promptly and fairly, ensuring equitable outcomes

Obtain necessary releases, proofs of loss, or compensation agreements and issue claim payments

Qualification

Bodily injury claims expertiseState adjuster licensesAutoGeneral Liability claimsThird Party Administrator experienceInsurance coverages knowledgeAnalytical abilitiesCustomer service commitmentCommunication skillsNegotiation skillsInterpersonal skillsProblem-solving abilities

Required

Minimum 5 years of experience handling Auto and General Liability claims

Must obtain and maintain all required state adjuster licenses

Strong knowledge of insurance coverages and relevant legal principles

Familiarity with auto liability cost containment programs and account management

Excellent communication, negotiation, and interpersonal skills for effective interaction with all stakeholders

Strong analytical and problem-solving abilities

Proven commitment to delivering consistent, high-quality customer service

Preferred

Experience in a Third Party Administrator (TPA) environment strongly preferred

Company

Chubb

Glassdoor3.8

Chubb is a mortgage firm that offers risk management, property, health, personal, business, health, home, and life insurance.

Founded in 1985

Zürich, Zurich, CHE

10001+ employees

https://www.chubb.com/us-en

Funding

Current Stage

Public Company

Total Funding

$10.25B

Key Investors

Berkshire Hathaway

2025-08-04Post Ipo Debt· $1.25B

2024-07-29Post Ipo Debt· $1.3B

2024-05-15Post Ipo Equity· $6.7B

Leadership Team

Annmarie Dugan Hagan

CFO Operations Technology & Transformation Chubb Group

John Keogh

President & Chief Operating Officer

Recent News

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2026-01-14

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2026-01-08

Company data provided by crunchbase