VIATEQ Corporation · 3 months ago
AI Product Designer
VIATEQ Corporation is seeking a thoughtful and collaborative AI Product Designer to help design intuitive, impactful AI-powered solutions. The role involves working closely with cross-functional teams and enterprise clients to shape user journeys and optimize conversational flows for AI solutions.
CollaborationConsultingManagement Consulting
Responsibilities
Design AI-powered user experiences using low-code/no-code platforms like Cresta and Kore.ai
Partner with clients, product managers, and engineers to understand user needs and business goals
Create wireframes, conversation flows, mockups, and prototypes that bring intelligent workflows to life
Design and optimize chatbot and voicebot experiences, including intents, dialog trees, tone, and escalation paths
Translate business processes into usable, streamlined digital interactions
Collaborate in platform configurations (e.g., Cresta’s Behaviors, Kore.ai’s Bot Builder) to ensure design intent is implemented correctly
Continuously test and improve AI experiences based on user feedback and analytics
Qualification
Required
Experience designing for AI-driven products, with tools like Cresta and Kore.ai
Strong UX/UI fundamentals and the ability to apply them in dynamic, multi-modal experiences
Familiarity with conversational design principles, including dialog mapping, tone of voice, and accessibility
Ability to collaborate cross-functionally in client-facing or consulting environments
Comfort working within the constraints of no-code/low-code platforms
Preferred
Experience in sales, pre-sales, and/or demo configuration (a plus, not required)
Any Kore.ai certifications (a plus, not required)
Benefits
Comprehensive healthcare
401(k)
Paid time off
Flexible spending accounts
Professional development reimbursement
Other benefits for you and your family