DHI Corp (Design House) · 1 week ago
National Account Manager – E-Commerce
Milwaukee, WI
Full-time
Hybrid
Mid, Senior Level
3+ years expDHI Corp, also known as Design House, has been delivering high-quality home improvement products since 1872. They are seeking a National E-Commerce Account Manager to lead business with major partners like Target and Wayfair, focusing on driving revenue and operational excellence in an eCommerce-first environment.
Consumer Goods
Hiring Manager
Elizabeth Grant
Responsibilities
Build and execute annual and seasonal account strategies for Target and Wayfair, aligning with each retailer’s growth priorities and category goals
Serve as the primary point of contact for merchants, marketing, and site merchandising teams at both retailers
Contribute to the evaluation and development of future in-store and omnichannel strategies, using eCommerce insights to inform assortment, pricing, and promotional planning
Track weekly performance against sales, traffic, conversion, and margin targets
Leverage digital performance insights to identify opportunities that could support future omnichannel expansion
Conduct testing and experimentation to inform broader merchandising decisions
Partner with internal teams to deliver high-impact, retailer-compliant digital content
Conduct digital shelf audits to identify gaps and opportunities that may inform future in-store readiness
Support new item launches with scalable content and data foundations that could translate across channels
Partner with supply chain teams to maintain in-stock performance, forecast demand, and mitigate aged inventory risk
Proactively resolve chargebacks, shortages, and fulfillment challenges, including compliance with Wayfair Castle Gate requirements
Collaborate cross-functionally with Marketing, Finance, Product Development, and Supply Chain to align inventory, promotional, and operational strategies
Deliver weekly and monthly performance reporting with insights into sales drivers, margin pressures, and category trends
Develop retailer-specific scorecards and action plans for Target and Wayfair
Translate data into actionable recommendations for leadership and cross-functional partners
Qualification
Required
Bachelor's degree in marketing, Business, or related field
3–5 years of eCommerce account management experience
Direct experience managing Target and/or Wayfair required
Proven ability to build and scale strategic retail accounts from early-stage or underdeveloped business into meaningful revenue growth (Target experience strongly preferred)
Demonstrated success managing large, complex accounts ($20M+ preferred)
Experience supporting omnichannel or in-store strategy development in a build or test-and-learn environment; experience with major eCommerce platforms (e.g., Amazon, Walmart.com, or similar marketplaces) is a plus
Hands-on experience with Wayfair Partner Home and Target Partners Online / Target Plus
Familiarity with additional retailer platforms (e.g., Walmart Retail Link) is a plus
Strong analytical skills using vendor portals, BI dashboards, and Google Analytics
ERP / PIM experience (NetSuite, Salsify preferred)
Ability to operate in ambiguity and help build new capabilities from the ground up
Strong cross-functional collaborator with a process-oriented mindset
Strategic thinker with the ability to translate digital performance data into scalable growth strategies and opportunities
Willingness to travel for account meetings, line reviews, and trade shows
Preferred
Target experience strongly preferred
Demonstrated success managing large, complex accounts ($20M+ preferred)
Experience with major eCommerce platforms (e.g., Amazon, Walmart.com, or similar marketplaces) is a plus
Familiarity with additional retailer platforms (e.g., Walmart Retail Link) is a plus
ERP / PIM experience (NetSuite, Salsify preferred)
Company
DHI Corp (Design House)
Founded in 1872 and based in Wisconsin, Design House® provides a variety of home products to create living spaces you’ll love at prices you’ll appreciate.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
JP Drevline
President/CEO
Company data provided by crunchbase