Affinity Dental Management · 3 weeks ago
Billing & Collections Associate - Remote or Hybrid in CT
Cromwell, CT
Full-time
Hybrid
Mid Level
$23/hr - $25/hr
3+ years expAffinity Dental Management is a dentist-led organization focused on enhancing practice operations through effective billing and collections. The Dental Billing & Collections Associate will manage claims, audits, and reimbursements to ensure timely cash flow and support exceptional patient care.
ConsultingHealth CareManagement ConsultingMedicalOffice Administration
Responsibilities
Review patient charts; submit clean claims per payer specs; ensure documentation aligns with billed services
Track and secure timely payments; manage denials and appeals; reconcile remittances (EOB/ERA)
Process pre-authorizations; confirm coding accuracy (ICD-9/diagnosis and applicable procedure codes)
Work aging reports; follow up on unpaid/underpaid claims; manage adjustments and write-offs per policy
Handle PPO, Indemnity, HMO, Capitation, and Husky claims; identify secondary/tertiary coverage and coordinate benefits
Resolve questions with professionalism; process patient and insurance refunds as needed
Uphold HIPAA; maintain accurate records; generate routine AR/collections reports
Qualification
Required
High School diploma or GED required
3+ years in dental billing & collections
Husky and commercial plans (PPO, Indemnity, HMO, Capitation) insurance knowledge
Dentrix required
Comfortable with Google Workspace (Gmail, Docs, Sheets, Meet, Chat)
Advanced knowledge of FDCPA
Strong HIPAA awareness
Detail-driven
Organized
Decisive
Excellent written and verbal communication
Patient, professional service orientation
Preferred
Bachelor's degree preferred
Denticon a plus
Multi-location or DSO experience a plus
Benefits
Medical
Vision
Dental
401(k) with employer match
Life & Disability
Company
Affinity Dental Management
A provider of management and administrative support services for dental practices in Western Massachusetts, Connecticut and Vermont.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2017-06-21Acquired
Leadership Team
Ariel Wiener
Chief Operating Officer
Recent News
MedCity News
2026-01-23
2022-07-11
Company data provided by crunchbase