ITW · 3 hours ago
IT End User Computing Engineer
Glenview, IL
Full-time
Onsite
Entry, Mid Level
$87K/yr - $100K/yr
2+ years expITW is a leading diversified manufacturer of specialized industrial equipment and consumables. The End User Computing Engineer is responsible for maintaining the reliability and security of corporate endpoints, providing support, administering configurations, and troubleshooting technologies to enhance collaboration and security systems.
IndustrialManufacturing
No H1B
Responsibilities
Provide 2nd/3rd level support for escalated tickets and issues related to end user devices
Maintain day-to-day operation of systems, ensuring devices are current and protected
Monitor device health and remediate deviations or vulnerabilities
Assist with end user device deployments, including pre-configuration, staging, and shipment
Package and deploy software applications, updates, and configuration settings
Support and administer endpoint security tools (e.g., AutoElevate, browser hardening policies)
Troubleshoot and resolve issues across conference room A/V, badge access, camera, and door systems
Integrate and configure physical security platforms (e.g., CCURE, ExacqVision) for event alerts and monitoring
Perform break/fix work for conference room technology, replacing hardware as needed to minimize downtime
Collaborate on planning and documentation for technology upgrades (e.g., Teams Room installations)
Work with vendors and internal teams to resolve technical issues and implement solutions
Address post-upgrade issues for any of the Building Automation Systems (e.g., Wattstopper lighting, AI Door Phone)
Maintain positive team relationships and adapt to changing environments and workflows
Occasionally work outside normal business hours to support global offices
Qualification
Required
Bachelor's degree in computer science, information technology, or relevant field preferred
2+ years IT experience supporting end user devices in a corporate IT environment
Familiarity with enterprise endpoint management, asset/patch deployment, and vulnerability mitigation
Experience with Microsoft Windows 10/11, Intune, Microsoft 365, Active Directory, and Group Policy
Exposure to application packaging and deployment tools
ITW is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status
Preferred
Experience with physical security systems (badge access, cameras) and conference room A/V preferred
Benefits
Medical
Dental
Vision
Disability and life insurance programs
401k plan with both a company match and additional employer contribution
Flexible Spending Accounts
Health Savings Accounts
Employee Assistance Program
Commuter benefits
Adoption Assistance
Educational Assistance
Parental Leave
Vacation
Sick time
11 Paid Holidays
Company
ITW
ITW (NYSE: ITW) is a Fortune 300 global multi-industrial manufacturing leader with revenue of $15.9 billion in 2024.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
Michael M. Larsen
SVP and CFO
Monica Wright
Global Divisional CFO | Controller
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