Director, Sales Operations jobs in United States
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Awardco · 9 hours ago

Director, Sales Operations

Awardco is reimagining the workplace to be more rewarding, supportive, and fun for everyone. As a leader in the Revenue Operations department, you will architect complex processes that drive the global sales engine, ensuring alignment and scalability for go-to-market teams.

B2BEmployee BenefitsHuman ResourcesSaaS

Responsibilities

Design and optimize end-to-end sales processes, accounting for complex interaction effects across the lead-to-cash lifecycle
Lead the annual and mid-year territory planning process, ensuring equitable distribution of market potential. Develop and own capacity, coverage, geographic and product expansion models
Establish and maintain high-integrity, predictive forecasting models to provide executive leadership with accurate revenue visibility
Partner with Sales leadership to translate high-level business goals into actionable operational workflows
Collaborate with Marketing and SDR operations to ensure seamless handoffs and optimal funnel velocity
Use quantitative reasoning to audit pipeline & sales data, identifying bottlenecks and proposing data-driven solutions
Drive the adoption of new sales methodologies and tools through effective communication and influence
Monitor and report on key SaaS health indicators, including CAC, LTV, quota attainment, rep productivity, and sales capacity
Prepare performance insights for the VP of Revenue Operations to guide critical investment decisions
Mentor a team of operations professionals, fostering a culture of intellectual curiosity and high EQ

Qualification

Sales OperationsTerritory PlanningQuantitative ReasoningSaaS MetricsData VisualizationStrategic PlanningLeadershipCultural AlignmentDomain DepthCommunication Skills

Required

Exceptional ability in quantitative reasoning and 'systems thinking' regarding complex, multi-faceted processes
Significant experience in Territory and Quota Planning within a high-growth SaaS environment. Preferably with experience in geographic and/or industry vertical territory structures
Extensive experience in Sales Operations with a deep understanding of SaaS business drivers, key metrics such as ACV, ARR, GRR, NRR, Win Rate, etc. and recurring revenue
Demonstrated ability to influence senior stakeholders and lead through high emotional intelligence (EQ)
IC-level expertise in at least two areas: Sales Forecasting, Sales Territory & Quota Planning, Marketing Ops, or SDR/Business Development Ops
Proficiency in data visualization and CRM architecture (Salesforce) to manage complex data sets
Ability to distill complex process-oriented concepts into simple, persuasive narratives for diverse audiences
Bachelor's degree in a field requiring heavy analytical rigor, such as Business, Finance, or Economics
A passion for the employee experience and a desire to solve the complex challenges of a rapidly growing company

Preferred

Preferred experience building 'top-down' and 'bottom-up' sales capacity models for scaling organizations

Benefits

Great Place to Work certified
Ranked in Inc. Best Workplaces
One of the Best and Brightest companies to work for
Ranked on the Salt Lake Tribune's Top Workplaces

Company

Awardco is a human resources technology company that specializes in employee recognition and rewards solutions.

Funding

Current Stage
Late Stage
Total Funding
$235M
2025-05-20Series B· $165M
2021-10-28Series A· $65M
2020-01-06Series Unknown· $5M

Leadership Team

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Steve Sonnenberg
Founder & CEO
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Mike Sonnenberg
Chief Technology Officer
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Company data provided by crunchbase