Provincial Senior Living · 17 hours ago
Regional Director of Operations
Provincial Senior Living, part of the Discovery Senior Living family, manages lifestyle-focused senior living communities. The Regional Director of Operations is responsible for leading communities towards operational and financial success, ensuring resident satisfaction, and driving occupancy growth while collaborating with Executive Directors to uphold company standards.
Real Estate
Responsibilities
Lead and support communities to achieve organizational goals and operational efficiency
Communicate a clear, resident-focused vision to all communities
Conduct regular community visits (typically four days per week) to assess performance and provide leadership
Monitor competition and market trends to maintain a strong market position
Hold Executive Directors accountable for achieving financial and occupancy targets
Develop and execute strategies to maximize occupancy and revenue
Review monthly financial statements and implement corrective actions for underperformance
Ensure each community meets or exceeds Net Operating Income (NOI) expectations
Analyze annual resident satisfaction surveys and implement improvement programs
Foster a culture of excellence by ensuring teams proactively address resident needs
Oversee recruitment, hiring, and development of Executive Directors and key community leaders
Provide coaching, mentoring, and accountability to drive team success
Encourage collaboration and best practice sharing across communities
Qualification
Required
Bachelor's degree in a related field
5+ years of senior living leadership experience with a strong background in sales and operations
Proven ability to drive occupancy growth, financial success, and resident satisfaction
Strong leadership, communication, and strategic planning skills
Benefits
Competitive salary and benefits package.
Opportunities for career growth and professional development.
A supportive team environment focused on excellence in senior living.
Company
Provincial Senior Living
Provincial Senior Living provides exclusive resident services, engaging activities and exceptional amenities to provide a superior Independent Senior Living experience.
Funding
Current Stage
Late StageCompany data provided by crunchbase