Buckeye State Credit Union · 1 day ago
Call Center Customer Service Representative FT Akron
Akron, OH
Full-time
Onsite
Entry Level
$15/hr - $20/hr
1+ years expBuckeye State Credit Union is a welcoming workplace that values member service and employee individuality. As a Call Center Customer Service Representative, you will support members by providing assistance and information, handling inquiries, and promoting credit union products while creating a positive experience.
BankingCreditFinancial Services
Responsibilities
Create a world class experience for members
Serve membership by providing service and information in a pleasant, professional, and efficient manner via telephone or Interactive Teller Machines
Research and resolve routine member questions, problems, and complaints
Open new accounts, and service existing accounts. Set up new account profiles, and provide members with all necessary information for membership
Provide members with appropriate referrals regarding other Credit Union products available to them
And more
Qualification
Required
High school diploma/GED required
At least 1 year of customer service, preferably in banking, call center, or financial institution
Strong customer service focus
Excellent listening skills
Excellent problem-solving skills
Excellent verbal and written communication skills
Benefits
Medical
Dental
Vision
401k match
Life Insurance
Short Term Disability
Profit sharing
Referrals
Company
Buckeye State Credit Union
Buckeye State Credit Union is a financial institution that deals with mortgages, credit rehabilitation, personal and commercial loan.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$2.48MKey Investors
Community Development Financial Institutions Fund
2023-04-10Grant· $2.48M
Leadership Team
J. Michael Baughman
Asst. CEO/ Sr. VP/ Chief Lending Officer
Michael F Abernathy, Jr.
President | Chief Executive Officer
Recent News
2023-12-24
2023-12-24
Company data provided by crunchbase