Technical Services Engineer jobs in United States
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bp · 7 hours ago

Technical Services Engineer

BP Lubricants USA Inc. is seeking a Technical Services Engineer to serve as a key technical liaison, driving customer satisfaction and sales growth through expert application of their lubricant products. The role involves providing technical guidance, collaborating with sales teams, and ensuring successful implementation of solutions in the field.

EnergyIndustrialOil and GasRenewable Energy
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H1B Sponsor Likelynote

Responsibilities

Provide expert technical guidance via our technical helpdesk to customers, distributors, and internal interested parties understanding their challenges and recommending appropriate Castrol Industrial lubricant products & solutions
Conduct value selling activities, collaborating with sales teams in the field to develop and close new business
Ensure seamless execution of the customer promise, from initial consultation to solution delivery and ongoing service and support
Actively listen to customer feedback and translate technical needs into actionable insights for product development and product improvement
Maintain comprehensive application and product knowledge, effectively communicating the benefits and features of our lubricant portfolio and recommending products that provide value to both customer and BP-Castrol
Drive offer execution and growth initiatives, contributing to the expansion of Castrol lubricant market share
Cultivate and maintain strong partner relationships, encouraging collaboration and improving mutual success
Coach and train internal teams and distributors on technical aspects of Industrial lubricants and application guidelines

Qualification

Technical acumenValue selling skillsIndustrial lubricants knowledgeBachelor’s degree in EngineeringCustomer service skillsSafety LeadershipComputer application skillsCommunication skills

Required

Excellent Safety Leadership and ensure HSSE excellence is achieved & maintained
Demonstrated strong technical acumen, with the ability to understand a large variety of customer field applications and make product & solution recommendations that drive value
Excellent value selling skills, with a track record of identifying needs and providing tailored solutions
Strong commitment to customer promise execution and delivering exceptional service
Proficient communication and customer service skills, with the ability to engage effectively with customers, address inquiries clearly, and build positive trust‑based relationships
Bachelor's degree in Engineering or related field – Mechanical, Chemical, Lubrication, Manufacturing, or other related engineering focus
Experience of 2-4+ years in technical/engineering role, preferably in our core markets or related Industrial manufacturing environment
Excellent computer application skills, including MS Office, Outlook, Windows and generally high efficiency with computing applications and typing skills
Ability to travel, up to 50% of the time

Preferred

Experience with offers and product knowledge within the Industrial lubricants industry
Awareness of relevant Industrial market segment requirements

Benefits

Flexible working options
A generous paid parental leave policy
Excellent retirement benefits

Company

BP is an energy company providing oil, gas, and renewable energy solutions, alongside refining, trading, and shipping services worldwide. It is a sub-organization of Arcius Energy.

H1B Sponsorship

bp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$13B
Key Investors
Elliott Management Corp.ApolloFederal Government of Germany
2025-02-08Post Ipo Equity
2024-09-16Post Ipo Equity· $1B
2024-07-16Grant

Leadership Team

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Murray Auchincloss
Chief Executive Officer
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Doug Sparkman
Chief Operating Officer - Fuels, North America
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Company data provided by crunchbase