Southwoods Health · 1 day ago
Part-time Patient Service Representative – Endocrinology
Southwoods Health is hiring a Part-time Patient Service Representative for their endocrinology office in Boardman, Ohio. This role focuses on providing a comprehensive and patient-first experience, ensuring accurate patient information and facilitating effective communication between patients and clinical staff.
Health CareHospital
Responsibilities
Perform patient registration and check-in, including co-pay collection, insurance verification, and other arrival desk functions
Manage patient check-out, including providing post-visit instructions, scheduling follow-up appointments
Perform telephone triage and assist in facilitating provider instructions
Create a welcoming, friendly, and professional environment through exceptional customer service
Collaborate effectively with clinical staff to ensure seamless patient flow
Recognize and support patients’ rights and responsibilities in the performance of all job duties
Ensure all processes at the practice maintain compliance with all regulatory agencies
Perform other duties as assigned
Qualification
Required
Training or coursework in business office activities, computer skills, and medical terminology
Effective communication skills, critical thinking, and the ability to problem-solve
Strong organizational skills, high attention to detail, and a focus on accuracy
Ability to maintain a professional demeanor at all times, demonstrating strong ethical and moral principles
A cooperative work attitude toward coworkers, management, physicians, patients, and visitors
Basic proficiency in Microsoft Office (required)
Preferred
Medical receptionist experience (preferred)
Company
Southwoods Health
The Surgical Hospital at Southwoods patients have trusted for their healthcare needs.
Funding
Current Stage
Late StageTotal Funding
$1.51M2023-10-06Series Unknown· $0.58M
2021-12-15Series Unknown· $0.93M
Recent News
2023-10-12
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