Cloud10 smartwash · 4 weeks ago
Customer Service Associate (PT)
CLOUD10 Smartwash is a leading-edge car wash experience that combines modern car wash technology with exceptional customer service. We are seeking enthusiastic and customer-oriented individuals to join our team as Customer Service Associates, providing exceptional service to our valued customers.
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Responsibilities
Greet and assist customers: Welcome customers with a friendly smile and provide guidance on our services and packages
Process transactions: Accurately process customer payments, including cash, credit cards, and memberships
Maintain a clean and organized workspace: Ensure the customer service area is tidy and well-stocked
Promote membership programs: Educate customers on the benefits of our membership plans and encourage enrollment
Resolve customer inquiries: Address customer concerns and questions promptly and professionally
Maintain a positive and welcoming atmosphere: Create a positive and enjoyable experience for all customers
Assist with other duties as assigned: Participate in other tasks as needed to support the overall operations of the car wash
Qualification
Required
Excellent customer service skills with a strong focus on customer satisfaction
Strong communication and interpersonal skills
Ability to work both independently and as part of a team
Basic computer skills and familiarity with point-of-sale systems
Ability to work in a fast-paced environment
A positive and enthusiastic attitude
Preferred
Prior experience in customer service or retail is preferred, but not required
Benefits
Competitive wages.
Commission structure.
Weekly payday.
Flexible scheduling.
Growth and advancement opportunities. (keyholder, management).
Free employee car washes (weekly).
Medical, dental, and vision insurance (for qualified employees).
401K retirement savings (for qualified employees).
Opportunity to learn & develop new skills. (plumbing, electrical, etc.).