Arena · 21 hours ago
Civitech, PBC: RunningMate Partnerships & Programs Director
United States
Full-time
Remote
Lead/Staff, Director/Executive
$81K/yr - $125K/yr
5+ years expCivitech is a public benefit corporation dedicated to creating a fairer and more equitable democracy by building the tools and infrastructure needed to increase civic participation. The RunningMate Partnerships & Programs Director will lead the go-to-market strategy and client success efforts for RunningMate, ensuring the product drives meaningful impact for partners while expanding its reach through strategic partnerships and collaboration with marketing and sales teams.
Higher Education
Responsibilities
Lead and mentor the RunningMate Client Success Support Specialist, ensuring top-tier client onboarding, training, and support
Establish and optimize scalable processes to enhance client satisfaction, retention, and engagement
Analyze client feedback and product usage data to identify areas for improvement and advocate for solutions
Meet with current clients as well as potential clients to advise on using the product for their needs
Manage partnerships within the sales pipeline, driving collaboration to expand product reach and impact
Ensure seamless transitions from partnership agreements to client onboarding and support
Track and report on partnership outcomes, maintaining alignment with organizational goals
Collaborate with marketing to develop and execute promotional campaigns, educational webinars, and product content
Provide strategic input on product messaging, positioning, and outreach efforts to maximize adoption
Work with leadership to identify new opportunities for RunningMate to meet partner needs
Serve as the primary liaison between Client Success, Marketing, and Sales to align strategies and deliverables
Communicate progress, outcomes, and insights to internal stakeholders to inform decision-making and planning
Drive transparency and efficiency across teams to address client and partner needs
Qualification
Required
3+ cycles of campaign or democratic party leadership experience, including field organizing
5+ years of relevant experience in product success, client success, or go-to-market strategy, preferably in SaaS or civic technology
Proven experience leading and managing teams or direct reports
Expertise in partnership development and sales pipeline management
Strong analytical and problem-solving skills with the ability to act on client feedback and metrics
Exceptional communication and collaboration skills, with a client-first mindset
Committed to leveraging technology and data products to help Democratic candidates run for office and win, empower progressive causes, and increase civic participation
Preferred
Experience in civic engagement, campaigns, or voter technology tools
Familiarity with CRM tools such as Salesforce or Gainsight
Background in creating and managing cross-functional go-to-market strategies
Benefits
Medical, Vision, & Dental Insurance
401(k) plan
Employee Stock Options
Employer-paid Life Insurance
Short/Long Term Disability Insurance
Flexible Time Off & Paid Company Holidays
Flexible Spending Account
Parental Leave
Flexible Schedules
Professional Development Stipend
Monthly Office Upkeep Stipend
Company
Arena
Arena brings together, trains, and supports the next generation of candidates and campaign workers.
2-10 employees
H1B Sponsorship
Arena has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (5)
2023 (1)
2022 (4)
2021 (6)
2020 (2)
Funding
Current Stage
Early StageLeadership Team
Michael Simon
Co-Founder
Debra Cohen
Partner and Digital Director
Recent News
Globe Newswire
2022-12-10
2022-11-13
2022-10-24
Company data provided by crunchbase