Utah Community Action · 5 days ago
HEAT Intake Advocate
Salt Lake City, UT
Full-time
Onsite
New Grad, Entry Level
$18.80/hr - $18.80/hrUtah Community Action is looking for a HEAT Intake Advocate to serve as the primary point of contact for utility assistance programs. The role involves supporting individuals and families through challenging moments with compassion and professionalism.
CommunitiesEducationNon Profit
Responsibilities
Answering incoming calls, voicemails, and emails related to utility assistance
Welcoming and assisting walk-in clients with care and respect
Educating clients about Utah Community Action utility assistance programs and eligibility
Conducting initial screenings and processing applications
Gathering documentation and scheduling appointments
Referring clients to additional community resources to meet their needs
Participating in outreach efforts (occasionally outside regular business hours)
Qualification
Required
High School Diploma or GED
Microsoft Office proficiency
Preferred
Associate's or Bachelor's Degree
Bilingual skills
Office assistant or administrative experience
Benefits
Medical, Dental, and Vision Insurance
HSA with up to $2,500 match + Telehealth access
401(k) with 5% company match
11 Paid Holidays + Paid Winter Break (Christmas-New Year's)
192 PTO hours annually + Weekly Paid Self-Care Hour
Life & Disability Insurance, EAP, and more!
Company
Utah Community Action
Utah Community Action empower individuals, strengthen families, and build communities.
Founded in 1965
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$0.3MKey Investors
KeyBank
2024-04-10Grant· $0.3M
Leadership Team
Sahil Oberoi
Chief Operating Officer
Christopher Smith
Chief Auxiliary Officer
Recent News
2025-01-09
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