NEOGOV · 16 hours ago
Senior Legal Records Clerk
FAIRFAX (FJ16), VA
Full-time
Onsite
Mid, Senior Level
$50K/yr - $83K/yr
3+ years expNEOGOV is seeking a Senior Legal Records Clerk to serve as the Lead Worker and Subject Matter Expert in the Case Tracking Division of the Fairfax Circuit Court. The role involves providing technical expertise, assisting with staff scheduling and training, and resolving complex cases and customer service issues.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Provides technical expertise in specific areas, and/or performs the lead administrative duties to ensure accuracy and consistency in processing legal documents
Assists with staff scheduling, work assignment, training, and reviewing the work of unit staff
Serves as a resource in resolving complex cases and customer service issues
Cross-trained in all functions to perform tasks as a floater in the team
Serves as backup to supervisors in their absence
Performs other duties as assigned
Serves as a resource, trainer, and technical expert in an assigned area
Manages complex and technical cases that require the application of broad knowledge of the legal guidelines and procedures associated with the particular assignment
May serve in a lead capacity over a team of clerks assigned to the same operational functions
Routinely trains and mentors less experienced staff
Resolves more complex customer service issues received by phone, email, fax, mail, or in person
Recommends process improvements and assists in implementation
Serves as backup to supervisors in their absence
Qualification
Required
Any combination of education, experience and training equivalent to high school graduation; Plus three years of experience providing administrative support, technical support, customer service, or working in a court or legal environment
Knowledge of the functions of the assigned business areas and/or court procedures
Knowledge of the Code of Virginia, the Virginia Supreme Court's Clerk's Manual, laws and regulations related to the assigned business areas
Knowledge of standard administrative procedures, practices, and equipment
Ability to interpret and explain complex rules and regulations to staff and customers
Ability to communicate courteously and effectively, both verbally and in writing
Ability to motivate, train, and mentor staff
Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff
The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer
Preferred
Three or more years of Court and/or legal experience
Knowledge of the Code of Virginia and regulations in relevant areas
Excellent attention to detail and organizational skills
Clear and concise oral and written communication skills
Experience working in a team environment
Ability to exercise tact, discretion, initiative, creativity, and independent judgment
Experience with Microsoft Office suite, especially Word, Excel, and Outlook
Benefits
Medical/Vision/Dental Insurance Coverage
Group Term Life Insurance
Long Term Disability
LiveWell Program
Flexible Spending Programs
Paid Leave (annual, sick, parental, volunteer activity, and more!)
Paid Holidays
Contributory Retirement Plan
Deferred Compensation
Employee Assistance Program
Employees' Child Care Center
Continuous Learning Opportunities
Commuter Benefits Accounts
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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