TechLink Systems, Inc. · 16 hours ago
Medical Billing and Collections Specialist (AO25)
Durham, NC, US
Full-time
Onsite
New Grad, Entry LevelTechLink Systems is a national provider of staffing services, and they are seeking a Financial Care Counselor to join the patient care team at Duke University Hospital. The role involves managing patient access activities within the revenue cycle, ensuring compliance, and contributing to a positive patient experience.
Information TechnologySoftware EngineeringStaffing Agency
Responsibilities
Responsible for patient identification, registration, documentation of any special needs, demographic and insurance updates
Ensure all financial and compliance related documents are completed and documented, arrival or check-in, point of service collections, estimates, appointment coordination/scheduling for follow-up appointments, work queue management, and MyChart enrollment according to established policies and procedures
Identify and correct insurance registration errors and contribute to registration quality improvement
May serve as a Cash Manager in the area
Follow all regulatory and compliance policies
Maintain a professional image while patient facing and over the phone
Safeguard patient privacy, confidentiality, and safety throughout all transactions
Demonstrate expected behaviors, contribute to a positive patient experience, and build a positive work environment
Qualification
Required
Must ensure all financial and compliance related documents are completed and documented
Responsible for patient identification, registration, documentation of any special needs (language, mobility or other ADA identified needs), demographic and insurance updates
Responsible for point of service collections (deductible, copay, coinsurance and balances), estimates, appointment coordination/scheduling for follow-up appointments where applicable
Work queue management and MyChart enrollment according to established policies and procedures
Responsible for identifying and correcting insurance registration errors and contributing to registration quality improvement
Expected to follow all regulatory and compliance policies
Maintains a professional image while patient facing and over the phone
Safeguards patient privacy, confidentiality, and safety throughout all transactions
Demonstrating expected behaviors, contributing to a positive patient experience, and building a positive work environment
Benefits
Medical
Dental
Vision
401(k)
Company
TechLink Systems, Inc.
TechLink Systems is a national provider of staffing services with offices all over the USA as well as development and support centers globally.
Founded in 1998
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
J
Jane Kim
CEO
Company data provided by crunchbase