Employee Relations Manager jobs in United States
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Urban League of Central Carolinas · 1 day ago

Employee Relations Manager

positionCharlotte, NC
timeFull-time
remoteOnsite
seniorityMid, Senior Level
date3+ years exp

The Urban League of Central Carolinas is a non-profit organization dedicated to advocating for social and economic equality. The Employee Relations Manager builds and manages a portfolio of employer partners to create consistent hiring pipelines for ULCC participants, driving employer outreach and job order development.

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Responsibilities

Identify, recruit, and onboard employers aligned with ULCC training pathways and participant talent pipelines
Conduct employer needs assessments (wages, schedules, credentials, background requirements, hiring timelines)
Develop and manage job orders; coordinate screening, submissions, interviews, and hiring logistics
Plan and execute hiring events, employer information sessions, and on-site recruitment days
Maintain ongoing employer contact to address issues, reduce turnover, and strengthen long-term partnerships
Complete structured follow-ups (30/60/90/180 days as required) and document outcomes and interventions
Enter employer activity, job orders, and outcomes into the system of record; produce routine reports
Collaborate with program/training staff to align cohort schedules with hiring commitments

Qualification

Employer engagementWorkforce developmentCRM/database managementPortfolio/account managementHiring event planningCustomer serviceRelationship-buildingNegotiation skillsTime managementClear communication

Required

Bachelor's degree in Human Services, Business, Communications, HR, Public Administration, or related field OR equivalent relevant experience
3+ years in employer engagement, staffing/recruiting, workforce development, or related role
Demonstrated success meeting performance targets (engagement, placements, retention, or comparable outcomes)
Ability to track activities and outcomes in a CRM/database (e.g., Salesforce) and produce routine reports
Valid driver's license and reliable transportation; ability to travel locally

Preferred

5+ years in employer partnerships with portfolio/account management experience
Experience with publicly funded workforce contracts and documentation (e.g., workforce boards, WIOA/NCWorks, GO4, county contracts)
Experience developing work-based learning opportunities (OJT/internships/apprenticeships)
Sector expertise (trades, healthcare, logistics, IT, manufacturing) and ability to negotiate hiring commitments

Company

Urban League of Central Carolinas

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Urban League of Central Carolinas is a multi-service, non-profit agency.
dateFounded in 1978
location
Charlotte, North Carolina, USA
people-size2-10 employees
web-link
https://www.urbanleaguecc.org/

Funding

Current Stage
Early Stage
Total Funding
$0.01M
Key Investors
Bojangles'Charter CommunicationsNC IDEA
2025-01-02Grant· $0M
2024-09-18Grant
2023-09-15Grant

Leadership Team

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Robyn Lake Hamilton
President & Chief Executive Officer
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Shamira N. Wright
Vice President of Strategic Partnerships
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