BarCode ID Systems (now Inovity) · 1 day ago
Repair Technician
Miami, FL
Full-time
Onsite
Entry, Mid Level
2+ years expPeak Technologies has been a leader in enterprise mobility and managed services for over 35 years. The Repair Technician is responsible for diagnosing, troubleshooting, and repairing electronic equipment, ensuring quality and customer satisfaction while maintaining an organized work area.
Information Technology & Services
Responsibilities
Failure Diagnostic, Troubleshooting, and Repair/Replacement of Faulty Components in Electronic Equipment
Responsible for ensuring sufficient resources are made available to achieve of requirements of the policy, and for reviewing progress against objectives and programs
Respond to QMS
All employees are responsible for ensuring that quality issues and customer satisfaction arising from their own activities are managed according to customer requirements, the quality policy and DBK procedures
Repair and Maintenance of electronic equipment such as: Barcode Readers, Mobile Computers, POS Machines, Fusers, Printers, etc
Replacement of Certain Faulty Components such as: connectors, cables, fuses, etc. (Level I Technicians have limited use of soldering equipment and are not allowed to replace critical components unless in close supervision of a Level II/III technician or a supervisor
Replacement of Cosmetics deemed to be worn out or unacceptable based on Peak Technologies’ quality guidelines
Software and Firmware update to electronic equipment
Maintain Cost-Effective levels through the use of good practices, judgment and utilization of time, equipment and inventory of new/used parts
Minimize and decrease Repeat-Repairs
Record Entry for repaired devices into Peak Technologies Tech Parts Inventory System
Maintain a clean and organized work area
Qualification
Required
Technical background in electro-mechanical devices such as printers, kiosk/ATM devices, or equivalent experience
Associate degree and/or 2-4 years of equivalent work experience in field service or similar industry
Certification in information technology or process improvement training desired
Operate within division or department policy guidelines using nearly independent judgment in achieving assigned objectives
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Escalate issues discovered while performing required tasks
Prioritize and handle multiple tasks simultaneously
Basic computer skills are required
Self-starter and motivated to perform effectively during times of high demand
Use and understanding of test/lab equipment such as Voltmeters, Power Supplies, Bench Tools, Soldering Equipment, etc
Assembly and disassembly of electronic equipment
Troubleshooting of electronic equipment
Exposure to limited amounts of noise
Company
BarCode ID Systems (now Inovity)
BarCode ID Systems was established in 1993 and formally changed its name and branding to Inovity on April 4, 2016.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase