Claims Specialist (General Liability) jobs in United States
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Zurich Insurance · 12 hours ago

Claims Specialist (General Liability)

Zurich Insurance is a leader in risk management, seeking a Litigated Claims Specialist for their Commercial General Liability team. The role involves managing and resolving high-exposure, multi-party commercial general liability claims while ensuring quality and efficiency in service delivery.

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Comp. & Benefits
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Responsibilities

Handle complex litigated claims from start to finish with a focus on quality, efficiency, and service excellence
Partner closely with internal and external counsel, underwriters, and risk professionals
Provide clear, timely communication to customers and stakeholders throughout the claim process
Ensure claims are handled in accordance with regulatory standards and company protocols

Qualification

Claims managementLitigation managementInsurance regulations knowledgeMicrosoft Office proficiencyNegotiation strategiesAnalytical skillsEffective communicationProblem-solving skillsTime managementTeam collaboration

Required

Bachelor's Degree and 3+ years of experience in Claims or Insurance
Zurich Certified Insurance Apprentice, including an associate degree, with 3+ years of experience in Claims or Insurance
Completion of Zurich Claims Training Program with 2+ years of experience in Claims or Insurance
High School Diploma or Equivalent with 5+ years of experience in Claims or Insurance
Must obtain and maintain required adjuster license(s)
Knowledge of insurance regulations, markets, and products
Proficiency in Microsoft Office

Preferred

5+ years of experience handling Commercial General Liability claims
5+ years of experience handling litigation management
Work experience working with a carrier
Effective verbal and written communication skills
Strong analytical, critical thinking, and problem-solving skills
Excellent time management, prioritization, and multi-tasking abilities
Experience in team collaboration and building cross-functional relationships
Proficiency in explaining complex financial and actuarial concepts
Ability to assess the scope and exposure of moderately complex claims
Expertise in the reserving process for indemnity and expenses
Capability to develop and execute negotiation strategies
Skill in identifying nuances in customer and business partner interactions
Proficiency in presenting claim resolution information to stakeholders

Benefits

Competitive pay
Comprehensive benefits for employees and their families
Short-term incentive bonus eligibility set at 10%

Company

Zurich Insurance

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Zurich Insurance Group (Zurich) is a leading global multi-line insurer founded more than 150 years ago, which has grown into a business serving more than 75 million customers in more than 200 countries and territories, while delivering industry-leading total shareholder returns.

Funding

Current Stage
Public Company
Total Funding
unknown
2020-12-07IPO

Leadership Team

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Aleksandar Vidovic
CEO
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Walter Jopp
Chief Executive Officer - ME Life
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Company data provided by crunchbase