K2 Services · 2 weeks ago
Site Supervisor - Office Services
K2 Services is seeking a dynamic Site Supervisor to manage the Office Services at a prestigious law firm client. The role involves overseeing daily operations, ensuring exceptional client service, and supervising one other employee at the site, along with hiring, training, and managing productivity.
ConsultingInformation Technology
Responsibilities
Serves as the principal liaison between the employees and the Client
Supervises and delegates to the team to ensure productivity goals are met and team provides excellent client service
Continuously looks for opportunities to increase the efficiency of operation
Seeks opportunities to increase services and makes recommendations to the key contact
Demonstrates proficiency in explaining all products, services, turnaround times, delivery schedules and guarantees to the client
Recruits and interviews potential candidates for available positions at the site
Hires, trains, supervises, evaluates and develops all personnel assigned to the site
Schedules personnel to ensure compliance with performance standards and makes sure contracted hours of operation are covered without incurring overtime
Assists Manager with tracking productivity and collects all information necessary to provide leadership and the client with monthly reports
Qualification
Required
High School Diploma or equivalent
Previous supervisor experience in a client service-oriented field, preferably hospitality/mail/copy/production
Detail oriented with good attention to detail
Good verbal and written communication skills
Strong initiative required; ability to work independently with minimal direct supervision
Ability to lead others in a professional manner
Working knowledge of Microsoft products including MS Word, Excel and Outlook
Ability to lift or move 40 lbs. or greater
Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs
Ability to walk, bend, kneel, stand or sit for an extended period of time
Shift is 9-6, some overtime required
Benefits
Parking is paid for this position!
May be eligible for an annual bonus
Company
K2 Services
K2 Services, LLC is a leading technology-enabled services provider, specializing in IT managed services, unified support and enterprise technology platforms for the legal industry.