World Travel Holdings · 23 hours ago
IT Asset & Endpoint Analyst
Fort Lauderdale, FL
Full-time
Onsite
New Grad, Entry Level
$24/hr - $25/hrWorld Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company. They are seeking a detail-oriented IT Asset & Endpoint Analyst to manage the full lifecycle of endpoint devices, ensuring employees are equipped and maintaining endpoint health and security through various management tasks.
Travel
Responsibilities
Execute desktop and laptop imaging, user profile configuration, and Active Directory account management
Deploy, configure, and maintain Windows and macOS endpoint devices
Partner with the Facilities team to pack, ship, receive, and track computer systems for new hires and remote employees
Maintain accurate records of device assignments and inventory status
Perform routine software updates, patch management, and vulnerability remediation to maintain compliance and security standards
Assist with endpoint security initiatives, including MFA and device hardening
Provide hands-on troubleshooting for endpoint hardware and software issues
Manage incidents and service requests through the ticketing system, escalating complex issues as needed
Track assets throughout their lifecycle, including procurement, deployment, warranty claims, repair coordination, and retirement
Ensure asset data is accurate and up to date within asset management systems
Qualification
Required
Execute desktop and laptop imaging, user profile configuration, and Active Directory account management
Deploy, configure, and maintain Windows and macOS endpoint devices
Partner with the Facilities team to pack, ship, receive, and track computer systems for new hires and remote employees
Maintain accurate records of device assignments and inventory status
Perform routine software updates, patch management, and vulnerability remediation to maintain compliance and security standards
Assist with endpoint security initiatives, including MFA and device hardening
Provide hands-on troubleshooting for endpoint hardware and software issues
Manage incidents and service requests through the ticketing system, escalating complex issues as needed
Track assets throughout their lifecycle, including procurement, deployment, warranty claims, repair coordination, and retirement
Ensure asset data is accurate and up to date within asset management systems
Proficiency with Microsoft Windows 11 desktop administration
Working knowledge of macOS endpoint management
Hands-on experience with endpoint deployment and management tools, including PDQ SmartDeploy and PDQ Connect
Solid understanding of TCP/IP, DHCP, DNS, and VPN connectivity
Experience supporting or administering multi-factor authentication (MFA) solutions
Ability to lift 50 lbs. (required for shipping and receiving duties)
Strong organizational skills with exceptional attention to detail
Preferred
Familiarity with Jamf for Apple device management
Benefits
Comprehensive medical, dental, and vision coverage
Company-paid life and disability insurance
401(k) with discretionary company match
Paid time off and holidays
Travel discounts and employee perks
Employee Assistance Program (EAP)
Professional development and learning opportunities
Company
World Travel Holdings
World Travel Holdings — the world's leading cruise agency and award-winning leisure travel company
Founded in 2005
1001-5000 employees
H1B Sponsorship
World Travel Holdings has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (3)
2023 (3)
2022 (3)
2021 (4)
2020 (9)
Funding
Current Stage
Late StageLeadership Team
Donald Graff
Chief Financial Officer
Alison Duncan
Brand Manager, Partner Brands
Recent News
2025-09-27
Company data provided by crunchbase