Eurofins US Food, Feed, & Supplement Testing · 7 hours ago
Quality Supervisor
Des Moines, IA
Full-time
Onsite
Senior Level
6+ years expEurofins US Food, Feed, & Supplement Testing is a global leader in bioanalytical testing with a strong presence across various sectors. The Quality Supervisor is responsible for overseeing Quality activities, ensuring compliance with ISO standards, and leading a team to maintain the quality management system at the site.
Biotechnology
Responsibilities
Plan, prioritize, and assign work to the Quality team; balance resources to meet audit, investigation, document control, proficiency testing, and quality system timelines
Coach, mentor, and develop team members; reinforce role clarity, accountability, teamwork, and a culture of compliance and continuous improvement
Ensure readiness for internal and external audits (client, ISO, regulatory): coordinate schedules, evidence preparation, and on-site support; accompany auditors as needed; track post-audit actions to closure and verify effectiveness
Oversee internal audit program execution: approve audit schedules/assignments, review audit reports for quality and completeness, ensure corrective actions address root causes, and verify implementation and effectiveness
Oversee deviation/OOS/CAPA workflow quality and timeliness: ensure investigations are initiated promptly, include complete records and timelines, contain rigorous root cause analysis, and include meaningful corrective and preventive actions with effectiveness checks; escalate systemic issues and trends to the Quality Manager
Monitor and communicate site quality metrics/KPIs (e.g., PT performance, audit findings, investigation cycle time, document cycle time, equipment compliance indicators) and provide routine reporting to the Quality Manager
Lead or co-lead quality projects and improvements: drive variance reduction and process improvement initiatives; facilitate cross-functional problem solving; ensure actions are implemented, documented, and sustained
Serve as the point of contact for Quality-system training needs; partner with department leadership to ensure Quality-system training needs are identified, prioritized, and addressed (ISO requirements, audit readiness, document control expectations, deviations/CAPA, data integrity, and related Quality procedures)
Own onboarding coordination for Quality-system requirements: ensure new hires receive appropriate Quality-system training guidance and support, including clarity on required curricula and documentation expectations
Ensure Quality training records are maintained, kept current, archived, and audit-ready; provide instructions and clarifications when Quality training documentation questions arise
Ensure annual Quality-system training requirements are scheduled, completed, and documented (Quality-system scope only); coordinate as needed with other departments for shared scheduling while retaining ownership of Quality-system training documentation and completion status
Develop and maintain Quality training materials and documentation (guides, job aids, presentations, assessments) and ensure content remains current with ISO/IEC 17025 requirements, company SOPs, and site practices
Deliver quality training using approved methods; ensure training delivery is consistent and effective across departments for Quality-system requirements
Work with management to provide feedback on employees and support development of learning plans where Quality-system training needs are identified; mentor staff as it relates to Quality training expectations and compliance
Ensure quality system documentation discipline: confirm document changes follow the approved change control process; ensure controlled documents and records are maintained in designated systems (e.g., D4InfoNet, eLIMS) and are available for audit
Ensure change control, deviations/OOS, and CAPA records are maintained and tracked in the designated system(s) (e.g., eJIRA/DRS) and meet documentation and data integrity expectations
Ensure electronic verification and data integrity checks are performed as required and documented in the designated tools (e.g., BookMaster) per site requirements
Support supplier/subcontractor qualification documentation in partnership with the Quality Manager; ensure records are maintained, current, and audit-ready
Maintain a perpetual state of readiness and willingness to respond to the queries and needs of clients, staff, and co-workers
Follow and ensure all guidelines, SOPs, and procedures of Eurofins Scientific are met by quality and the laboratory staff
Ensure that proprietary methodologies are not disclosed to non-employees except as approved in writing by the Quality Manager or appointed designate
Promote the company image through the exercising of sound and ethical business practices as related to the public and our customers
Remain current on technical, industry, and business advancements and trends as suggested by the Quality Manager
Other duties as assigned
Qualification
Required
Bachelor's degree in a scientific discipline or equivalent experience
6–8+ years of QA/QC or laboratory operations/supervisor experience with increasing responsibility
Experience working in an ISO regulated environment; strong knowledge of ISO/IEC 17025 and auditing
Demonstrated experience supporting external audits and leading corrective action activities
Benefits
Excellent full time benefits including comprehensive medical coverage, dental, and vision options
Life and disability insurance
401(k) with company match
Paid vacation and holidays
Company
Eurofins US Food, Feed, & Supplement Testing
Eurofins US Food Testing Division consists of a network of commercial testing laboratories strategically located throughout the United States.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase