Coastline Academy · 15 hours ago
Office Administrator
TX - Fort Worth
Full-time
Onsite
New Grad, Entry Level
$18/hr - $18/hrCoastline Academy is the largest behind-the-wheel driver education company in the United States, focused on teaching students to be safe and confident drivers. The Office Administrator plays a crucial role in assisting the operations manager to ensure smooth office operations through various administrative and logistical tasks.
Training
Responsibilities
Ensure office supplies are stocked, and necessary equipment is in good working condition
Maintain organization of office files and ensure proper completion of state-required documentation, including certificates and drive logs
Scan and upload documentation and mail as needed
Oversee office cleanliness standards and assist with cleaning tasks as needed to maintain a professional and welcoming environment
Serve as a secondary point of contact for resolving customer inquiries and concerns, ensuring prompt and professional communication
Provide exceptional support to customers by addressing scheduling, documentation, or service-related questions
Collaborate with team members to deliver consistent and positive customer experiences
Maintain a customer-first mindset, proactively identifying opportunities to enhance satisfaction and loyalty
Ensure all customer interactions align with company values and service standards
Qualification
Required
Proven experience in office administration or a similar administrative role
Strong organizational skills with the ability to manage multiple priorities effectively
Excellent communication skills and the ability to collaborate with team members
Valid driver's license with a clean driving record
Proficiency in tools like Slack, Gmail, Google Sheets, Google Docs and office productivity software
Detail-oriented and committed to maintaining compliance standards
A proactive problem-solver who thrives in a dynamic environment
Ability to foster a collaborative and supportive team atmosphere
Strong multitasking skills and ability to balance administrative and operational responsibilities
Preferred
Bilingual preferred
Company
Coastline Academy
Coastline Academy offers driving lessons, certified instructors, test coaching and training services.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Nigel Tunnacliffe
Co-Founder/CEO
Recent News
Company data provided by crunchbase