Assistant Service Manager jobs in United States
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Prime Residential · 11 hours ago

Assistant Service Manager

Prime Residential is an established owner and operator of multifamily apartments and townhomes, and they are seeking an Assistant Service Manager. This role supports the essential maintenance function at their communities, ensuring cleanliness, service requests, and ongoing maintenance while working alongside the Service Manager to ensure smooth day-to-day operations.

ConsultingFinanceReal EstateResidential
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H1B Sponsor Likelynote

Responsibilities

Work with the Service Manager to oversee the service team, ensuring high performance and efficiency
Conduct daily meetings and provide coaching and mentoring to the team
Organize and lead training sessions in partnership with the Maintenance Training Manager
Collaborate with the Service Manager and Community Director on personnel performance, operations, and budget
Foster a customer-focused culture of respect, responsiveness, and efficiency
Manage and complete service requests and prepare vacant apartments
Diagnose and repair building components such as appliances, electrical systems, plumbing, and HVAC (with proper certification)
Regularly inspect apartment homes to maintain standards
Ensure the quality of work performed by contractors and service providers
Conduct routine property inspections to identify and address safety concerns
Perform routine fire and life/safety inspections and annual unit inspections
Oversee the appearance and cleanliness of grounds, common areas, and amenities
Maintain proper work area conditions and adhere to safety protocols
Support the Service Manager with safety meetings, ensure SDS accessibility, and stay current with OSHA regulations
Manage inventory, perform preventative maintenance, handle purchase orders, and work with vendors for timely delivery

Qualification

Residential property maintenanceHVAC CertificationLeadership experienceRealPage/OneSite softwareCustomer serviceRisk assessmentSafety protocolsProblem solvingTeam mentoring

Required

3+ years of related experience in residential property maintenance
1+ years of direct or indirect leadership experience overseeing maintenance team
Valid driver's license for operating community vehicles and/or golf carts

Preferred

Multi-Family housing experience is preferred
Competency in RealPage/OneSite or other property management software is preferred
HVAC Certification is preferred

Benefits

Comprehensive medical, dental, vision, and RX plans.
Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
401k match up to 4%.
Service team members are provided with tool kits.
Prime Academy provides various development opportunities by position including foundational skills, technical skills, leadership essentials, and more.
Tuition reimbursement for continuous learning.
Housing discount offered at Prime Residential properties.

Company

Prime Residential

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Prime Residential is an established owner and operator of more than 21,000 multifamily apartments and townhomes.

H1B Sponsorship

Prime Residential has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (8)
2023 (8)
2022 (2)
2021 (1)
2020 (3)

Funding

Current Stage
Late Stage
Total Funding
$91.45M
Key Investors
Freddie Mac
2025-07-16Debt Financing· $91.45M
Company data provided by crunchbase