Customer Support Professional - AMI jobs in United States
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NRG Energy · 4 hours ago

Customer Support Professional - AMI

positionProvo, UT
timeFull-time
remoteOnsite
seniorityNew Grad, Entry Level
money$17/hr - $17/hr

NRG Energy is a leader in smart home solutions, dedicated to creating a smarter and cleaner future. They are seeking a Customer Support Professional to join their Account Management to Install (AMI) team, providing exceptional customer service and ensuring a smooth transition for customers from sale to installation.

EnergySolarWind Energy
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Comp. & Benefits
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H1B Sponsor Likelynote

Responsibilities

Take inbound and outbound calls from new customers and provide world-class customer service
Handle every customer call with excitement and the intent to go above and beyond
Ensure the customer has a smooth, positive transition from the point of sale to installing their equipment

Qualification

Bilingual Spanish/EnglishCustomer serviceProficient with computersCommunication skillsAccountabilityResilienceAdaptabilityTeam collaborationGrowth mindset

Required

High school degree or GED equivalent
Ability to work on-site at our Provo location
Ability to work designated shift full-time
Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately
Ability to pass a background check and receive an Alarm License upon offer

Preferred

Bilingual in Spanish and English

Benefits

Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups

Company

NRG Energy

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NRG Energy is an integrated power generation and supply firm that offers offsite solar, wind power, and smart grid retail services.
dateFounded in 1989
location
Houston, Texas, USA
people-size10001+ employees
web-link
http://www.nrg.com/

H1B Sponsorship

NRG Energy has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (31)
2024 (19)
2023 (25)
2022 (14)
2021 (9)
2020 (25)

Funding

Current Stage
Public Company
Total Funding
$6.99B
Key Investors
Public Utility Commission of Texas
2025-09-24Post Ipo Debt· $4.9B
2025-08-04Post Ipo Debt· $216M
2024-10-16Post Ipo Debt· $1.88B

Leadership Team

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Lawrence S Coben
President, CEO and Chair of the Board
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Anne C Schaumburg
Lead Independent Director

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