ShiftCode Analytics, Inc. · 21 hours ago
ServiceNow Architect - State of TX
Austin, TX
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expShiftCode Analytics, Inc. is a company specializing in analytics solutions, and they are seeking a ServiceNow Architect to lead the design and implementation of ServiceNow platforms. The role involves overseeing architecture, configuration, and integration services while ensuring adherence to industry standards and best practices.
AnalyticsConsultingInformation Technology
No H1B
Responsibilities
Takes responsibility for overall architecture, design, implementation, and integrity of the ServiceNow platforms
As a senior technical member of the team, deliver hands-on configuration, development and integration services and serve in a quality assurance capacity for all project deliverables
Experienced in Service Now implementations which span ITIL, ITSM and security/regulatory disciplines
Provide High Level Design and specifications for ServiceNow implementation
Design and implementation:
Various application modules in ServiceNow
Integrations between ServiceNow and other 3rd party enterprise applications e.g. Azure Active Directory etc
Configuration of ServiceNow to automate internal ITIL/ITSM processes
User Provisioning process that integrates with internal and external systems
ServiceNow security architecture
Provide directions and architecture to integrate with application in place that are custom built and COTS and SaaS products
Participate in process flow analysis and process redesign working with the Project Manager
Work with business office to enhance the business process with ServiceNow work process and tools
Understand how different ServiceNow modules interact to ensure that configuration done in one area is not negatively impacting other areas
Understand the ServiceNow table structures and data model
Have done Customization of ServiceNow configurations, including custom scripts
Experience working with remote teams
Share best practices and be consultative throughout the technical design of the project
Qualification
Required
8 + Years Hands-on ServiceNow configuration, development, and integration experience
5 + Years SPM/PPM module implementation experience
5 + Years Expert knowledge in most of ServiceNow ITBM, DevOps, SecOps, ITOM, ITAM, IRM, ITSM, and Change Management Practices
5 + Years Working knowledge of ServiceNow User Provisioning, Incident, Problem, Change, Asset, CMDB, Service Catalog, Email modules, etc
5 + Years Architected and implemented Integrations inbound/outbound with ServiceNow using Azure AD, Trusted Sources for SSO, Mid server, web services REST/SOAP, email and other relevant
3 + Year Excellent communication skills verbally and in writing used when leading ServiceNow implementation activities, presenting to leadership, and training less experienced staff
7 + Years Industry and project experience with ServiceNow
Preferred
5 + Years ServiceNow System Administrator and/or and Implementation Specialist certification
5 + Years Technical Documentation including Technical Design, Implementation, and Configuration Plans
5 + Years Experience implementing the Core Process Areas: User provisioning, Incident, Problem, Change, Service Catalog, Request, and CMDB
3+ Years Some technical knowledge is highly desirable in programming e.g. Java, Javascript, SQL, etc
Company
ShiftCode Analytics, Inc.
ShiftCode Analytics Inc is a Tampa, FL based firm formed with one sole purpose of delivering best and quick services to its clients nationwide.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase