Queensborough National Bank and Trust Co. · 7 hours ago
Branch Manager
Savannah, GA
Full-time
Onsite
Mid LevelQueensborough National Bank and Trust Co. is seeking a Branch Manager to oversee a specific branch location. The role involves managing customer relationships, acquiring and maintaining a portfolio of deposit accounts and loans, and leading the branch team to achieve production goals while providing quality service.
BankingFinancial Services
Responsibilities
Opens and closes the branch; maintains and stays abreast of security policies and procedures
Maintains knowledge of branch policies and procedures with respect to approving checks and overrides
Handles customer problems and complaints; counsels customers with special financial needs and requests
Participates in activities for generating new business such as sales calls and special events
Oversees the processing of overnight bags; Processes teller work when necessary
Supervises vault operations and procedures
Leads the branch team to achieve all production goals set by management while providing quality service
Develops and maintains relationships with current and prospective customers
Creates a business development plan under the direction of their supervisor
Coordinates with various departments (Trust, Investments, Branches, Operations, etc.) in the servicing of routine transactions and in solving the special customers
Develops and recommends appropriate interest rate, terms, and structure of loans consistent with Bank guidelines and risk/return evaluation
Analyze financial statements to make financing proposals
Provides evaluation of potential borrower loan requests and makes loan recommendations to Senior Lender and/or Loan Committee; Communicates lending decisions to the customer
Monitors and analyzes relationships to determine profitability and makes recommendation regarding accounts to be further developed or eliminated
Works with borrowing customers to procure updated financial information on an ongoing basis
Responsible for expanding prospect base by consistently networking in the community
Services as a representative in various civic and community functions to further enhance the Banks image and develop additional business
Qualification
Required
General business and banking knowledge
Knowledge of the Bank's products and services
Knowledge of the Bank's lending policies and procedures
Sales and Q Star Customer Service training and knowledge
Behaves according to sound ethical and legal standards
Demonstrates consistency between what is said and what is done
Must be respectful at all times when working with others
Builds and maintains productive relationships throughout the Bank
Provides timely information to relevant employees (up, down, and across the organization)
Listens to what others are saying
Maintains composure in frustrating situations
Adapts to and helps others adapt to change
Demonstrates flexibility in working with others
Demonstrates professionalism in appearance and actions
Maintains a clean and organized workspace
Demonstrates a consistently high level of professional judgment in making sound and accurate decisions
Gathers and analyzes information skillfully to make good decisions
High level of written and verbal communication skills
Identifies and resolves problems in a timely manner; communicates issues and outcomes to appropriate individuals
Develops strong professional relationships with customers and coworkers
Maintains independence and objectivity in carrying out job responsibilities
Adheres to confidentiality policy, code of ethics and follows all policies and procedures relative to Consumer Compliance laws and regulations and best practice recommendations
Company
Queensborough National Bank and Trust Co.
Queensborough National Bank & Trust is a growing community bank that has been serving the community since 1902.
Founded in 1902
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
$24M2020-10-21Debt Financing· $24M
Leadership Team
Travis Collins
Chief Technology Officer
Jeff Karafa
EVP & CFO
Recent News
American Banker
2024-10-30
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