Photon · 3 hours ago
Business Analyst - Business Analysis
United States
Full-time
Remote
Senior Level
$40K/yr - $140K/yr
5+ years expPhoton is a company focused on digital solutions, and they are seeking a Senior Business Analyst to lead web initiatives and manage the product backlog. The role includes facilitating workshops, collaborating with cross-functional teams, and analyzing data to drive product improvements.
E-CommerceInformation TechnologyMobile AppsWeb DesignWeb Development
Responsibilities
Own the Backlog
Act as Product Owner across web initiatives, responsible for backlog quality and day-to-day refinement
Maintain a consistent pipeline of refined user stories ensuring stories are ‘ready’ for PI planning and sprint planning
Write detailed, testable user stories with acceptance criteria and traceability to business goals
Flag dependencies, blockers, gaps and edge cases proactively
Own ticket triage, story clean up, release notes, and Confluence documentation
Facilitate workshops and stakeholder interviews to capture business needs
Translate high-level goals into epics, features, and detailed user stories
Define functional and non-functional requirements and edge cases
Support content authors and marketers using Contentful, acting as first line support for questions and issues
Troubleshooting problems, component limitations, tagging inconsistencies and other real-time issues
Work with developers to escalate bugs or contribute to component enhancements
Ensure new features and content models are clearly documented for non-technical users
Run refinement, planning and demo sessions in partnership with product, PMO and Engineering
Collaborate with UX on Figma handoffs, validations and ensuring designs match business context and user stories
Drive content strategy discussions, layout optimizations and scalable tagging practices
Partner with QA to validate functionality, write test cases, and support UAT
Own release note creation and knowledge transfer to content authors or business users
Track staging and production changes and notify content authors of go-lives
Analyze data trends, user behavior, and VOC to uncover improvement areas
Create documentation (e.g. process flows, data mappings, integration specs)
Serve as SME for web products and workflows
Champion consistent documentation and templates across teams
Partner with Product Ops to evolve our BA practice
Contribute to team-level OKR
Qualification
Required
5+ years as a Business Analyst, Product Owner, or similar role on digital teams
Proficient in writing user stories, acceptance criteria, and test scenarios
Strong understanding of Agile, Scrum, or SAFe methodologies
Tools: Jira, Confluence, Figma, ADO (Azure DevOps), or similar
Hands-on experience with CMS platforms (Contentful highly preferred; others like Sitecore, Adobe are accepted)
Excellent communication skills, able to clearly articulate complex ideas across audience
Preferred
Content modeling experience or Contentful Certifications
Experience with design systems and reusable web components
Exposure to personalization, SEO, tagging strategy, or localization workflows
Familiarity with analytics and web tools like GA4, Storybook
Benefits
Medical, vision, and dental benefits
401k retirement plan
Variable pay/incentives
Paid time off
Paid holidays
Company
Photon
Photon is a technology corporation that provides Strategy Consulting, Creative Design, and Technology Services to global enterprise.
5001-10000 employees
H1B Sponsorship
Photon has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (233)
2024 (168)
2023 (236)
2022 (184)
2021 (157)
2020 (249)
Funding
Current Stage
Late StageLeadership Team
Mukund Balasubramanian
Chief Technology Officer
Sanjiv C Lochan
CFO
Recent News
Bangkok Post
2024-05-20
2024-04-02
Company data provided by crunchbase