Program Director of Membership - Lafayette jobs in United States
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YMCA of the USA · 7 hours ago

Program Director of Membership - Lafayette

positionLafayette, CO
timeFull-time
remoteOnsite
seniorityDirector/Executive

YMCA of the USA is dedicated to strengthening community through youth development, healthy living, and social responsibility. The Program Director of Membership provides leadership and training to the Customer Relations Specialist team, ensuring high-quality customer service and innovative programs that engage youth and families.

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H1B Sponsor Likelynote

Responsibilities

Oversees and ensures proper implementation of front desk procedures and suggests updates and ways to improve procedures and communication efforts
Manages, directs, and coordinates youth and family programs and special events for their assigned location(s)
Recruits, hires, trains, develops, schedules, and directs personnel and volunteers as needed. Reviews and evaluates staff performance. Develops strategies to motivate staff and achieve goals
Manages and ensures completion of all required trainings for self and staff in Training Home, in addition to any required in-person trainings
Ensures high-quality programs and establishes new program activities
Expands programming within the communities in accordance with strategic and operating plans
Works with branch leadership teams to coordinate programming efforts to support family engagement and provide a high-quality family experience for members
Helps set goals for the membership staff to encourage membership growth and retention, and teamwork
Develops and maintains relationships with community partners, school administration, parent groups, and other organizations. Responds to all parent, member, and community inquiries in a timely manner
Assists in the marketing and distribution of program information, and may organize and schedule program
Other reports and duties as assigned

Qualification

Customer service experienceSales experienceMicrosoft OfficeSalesforceCPR CertificationBilingual - English/SpanishRelate to diverse groupsInterpersonal skillsProblem-solving skills

Required

Minimum age of 21
Previous customer service, sales, or related experience
Excellent interpersonal and problem-solving
Ability to relate effectively to diverse groups of people from all community social and economic segments
Strong knowledge of computers and software, including Microsoft Office and Salesforce or similar software
CPR, 1st Aid, AED Certification, and Bloodborne Pathogens training obtained within association expectations timeframe

Preferred

Bilingual-English and Spanish- preferred

Company

YMCA of the USA

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YMCA of the USA is the national resource office for the nation's YMCAs. Located in Chicago, IL, YMCA of the USA exists to serve YMCAs.
dateFounded in 1844
location
Chicago, Illinois, USA
people-size51-200 employees
web-link
http://www.ymca.net/

H1B Sponsorship

YMCA of the USA has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (2)

Funding

Current Stage
Growth Stage

Leadership Team

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Suzanne McCormick
President & CEO
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