Front Desk jobs in United States
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24 Hour Fitness · 9 hours ago

Front Desk

24 Hour Fitness is dedicated to creating a healthier, happier world through an accessible fitness community. They are seeking a Front Desk team member to help new members start their fitness journey, provide outstanding service, and maintain a welcoming environment for all guests and members.

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Responsibilities

Share your passion for fitness by helping new members get started on their fitness journey
Apply your ability to make genuine connections with people, seek to understand their unique needs, and prescribe the perfect solution
Developing first-name relationships with members, answering questions, resolving concerns, and putting both members and guests in touch with the appropriate resources
Help keep our gym clean, well-maintained, and safe for members and guests
Delivering an outstanding and well-rounded sales and service experience to all guests and members by ensuring a welcoming, informative, and inclusive experience when they visit - you help inspire them to take the right next steps in pursuing their fitness goals within our community
Supporting an exceptional new member onboarding experience that helps members get connected to our fitness offerings. You are the first face they see when they walk in, so your friendly greeting/check-in and prompt attention to their needs have a meaningful impact on their sense of belonging

Qualification

Fitness sales experienceCPR certificationCustomer service skillsGenuine service mentalitySelf-motivated

Required

1+ years of retail or fitness sales experience
CPR and AED certification required within 60 days of employment
Full-time, with flexible availability across weekdays, weekends, and holidays to best serve our member community
Minimum travel may be required for training purpose and lead generation

Benefits

Free Club Membership
Employee Assistance Program (EAP)
Basic Group Live and AD&D Insurance ($10,000)
401k Savings and Investment Plan
Medical/Dental/Vision Benefits
Paid Time Off
Sickness Benefits

Company

24 Hour Fitness

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24 Hour Fitness is the world's largest privately owned and operated fitness center chain, and third in number of clubs behind Gold's Gym

Funding

Current Stage
Late Stage
Total Funding
$305M
Key Investors
The TCW Group
2026-01-07Acquired
2025-05-13Debt Financing· $305M

Leadership Team

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Karl Sanft
President & Chief Executive Officer
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Mark Mastrov
Owner
Company data provided by crunchbase