Bridgewater State University · 6 hours ago
Staff Assistant, Financial Aid Office
Bridgewater, MA
Full-time
Onsite
Mid Level
$57K/yr - $60K/yr
3+ years expBridgewater State University is an inclusive community dedicated to the lifelong success of all students. The Staff Assistant in the Financial Aid Office is responsible for being the first point of contact for students and families, providing guidance on financial aid processes, and ensuring smooth daily operations within the office.
EducationHigher EducationUniversities
Responsibilities
Aids students and families with loans, grants, scholarships and the financial aid application process, and reviews applications to assure accurate and complete information
Delivers exemplary customer service to prospective and continuing students and families in planning and coordinating the funding of their education
Maintain a current working knowledge of the financial planning processes of financial aid, billing and payment options and VA Benefits, as well as Housing, Admissions, Academic Advising and Registrar processes and how they relate to the students finances to advise fully and accurately
Interprets, implements, and maintains up-to-date knowledge of Federal and State guidelines governing financial aid programs
Assist with preparing Institutional, Federal and MA State Audit reporting requirements. Coordinate progress reports and monthly reporting
Utilizing workshops, individual appointments, web tools, email, social media, and telephone to disseminate accurate and clear information while counseling, advising, and directly supporting students and their families with financial and related processes. Events may include weekends
Collaborate with other offices and departments to provide appropriate resources to students, represent Financial Aid at various programs on and off campus, and serve on college committees as appropriate
Draft and edit correspondences, publication support, including proofreading policies, daily communications, website content management, submitting and promoting events, and managing financial literacy programming and events. Events may include weekends
Assist the Director and collaborate with other departments in developing strategies that support the goals and objectives of the department, division, and college in enrollment, retention, student satisfaction, and other related areas
Coordinate the rotation schedule for the administrative staff and engage the administrative team to support departmental projects as needed
Supervise Work-Study students and coordinate tasks and training for them
Process invoices, payments, corporate card reports, reimbursements, and purchase office supplies
Backup and Support for Certification and reconciliation of MA State grants and scholarship funds
Backup and Support for Veterans Affairs certification
Adjusting student awards based on the availability of funds
Performs other related duties as assigned
Qualification
Required
Associates degree
Commitment to customer service excellence/support to enhance an environment for all students
Strong interpersonal and networking skills
Strong organizational, multitasking, and time-management skills
Attention to detail
Ability to take initiative
Ability to contribute to a team environment
Demonstrated ability to work independently, meet deadlines
Takes responsibility to accomplish job assignments within reasonable deadlines
Experience and comfort level with using multiple computer systems
Preferred
Bachelors Degree
Company
Bridgewater State University
Bridgewater State University is a public liberal-arts college located in Bridgewater, Massachusetts.
501-1000 employees
H1B Sponsorship
Bridgewater State University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (5)
2024 (4)
2023 (4)
2022 (3)
2021 (4)
2020 (7)
Funding
Current Stage
Late StageTotal Funding
$0.33MKey Investors
Massachusetts Life Sciences CenterMassCyberCenter
2024-10-10Grant
2023-10-05Grant· $0.33M
Leadership Team
Dr. Richard Booth
Co-Founder/Alumni member of Men Integrated in Brotherhood
Doug Shropshire
Vice President Finance/CFO
Recent News
2025-11-15
Seattle TechFlash
2025-08-29
Company data provided by crunchbase