Four Seasons Hotels and Resorts · 15 hours ago
Overnight Guest Services Attendant (On-Call)
Kapolei, HI
Part-time
Onsite
Entry Level
$21.12/hr - $21.12/hr
1+ years expFour Seasons Hotels and Resorts is a luxury hospitality company committed to providing exceptional guest experiences. They are seeking an On-Call Overnight Guest Services Attendant to welcome guests, assist with luggage, and ensure a high level of customer service and satisfaction.
HospitalityHotelLeisureRental PropertyTravel
Responsibilities
Park arriving and retrieve departing guest’s vehicles safely while adhering to all company and government traffic regulations and Resort Garage Parking Policy. Assess any damage and clearly note damage on claim ticket along with location of parked vehicle
Deliver and pick up luggage to and from guests room and maintain detailed records of all luggage, room and amenity deliveries. (15%)
Greet all arriving guests with amenity and escort or guide guests to the front desk and introduce them to the Front Desk Agent. Greet and offer assistance to all guest passing through lobby
Provide a safe and comfortable ride for resort guests. Assure limo and house car are in good repair and stocked with necessary amenities. Maintains appropriate log, noting guests who were transported and the details of their transportation. Strong knowledge of the city so guests can be transported to and from their destination in the shortest possible time
Provides guests with directions, recommendations, and information about the city and its attractions. Arrange for taxis or resort vehicle transportation as needed
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; resolves customer complaints, assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, etc
Qualification
Required
High School education or equivalent experience
1 year of previous experience required
Prior experience at a luxury hotel or resort
Valid Driver's License Required
Able to read, write and speak English
Benefits
Competitive Salary, wages, and a comprehensive benefits package
Excellent Training and Development opportunities
Employee Discount for stays at any Four Seasons worldwide
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
Company
Four Seasons Hotels and Resorts
Four Seasons is an operator of a chain of hotels, resorts, and residence clubs.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$579MKey Investors
CanAm EnterprisesJPMorgan Chase & Co.
2025-09-24Undisclosed· $162M
2025-09-24Debt Financing· $417M
2007-02-12Private Equity
Leadership Team
Alejandro Reynal
President and CEO
Sudhakar Veluru
CIO / CTO
Recent News
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