Medix · 1 day ago
Patient Access Representative
Portage, MI, US
Full-time, Part-time
Onsite
New Grad, Entry LevelMedix is dedicated to providing workforce solutions across multiple industries, and they are seeking a Patient Access Representative to ensure efficient patient access and a positive patient experience. The role involves supporting registration, insurance verification, scheduling, and payment collection while maintaining accuracy and exceptional customer service.
MedicalPharmaceuticalWholesale
Responsibilities
Greet and register patients accurately and efficiently
Verify insurance eligibility using online payer systems
Collect, enter, and balance patient payments per established procedures
Provide and complete required patient forms
Analyze, interpret, and enter physician orders
Scan, index, and maintain patient documentation
Schedule and communicate appointment details across multiple facilities and ancillary departments
Obtain insurance authorizations based on payer-specific criteria
Complete assigned work queues accurately and timely
Identify and refer patients for financial counseling when appropriate
Maintain confidentiality in all verbal, written, and electronic communications
Follow established workflows, protocols, and compliance standards
Take initiative to resolve issues and meet patient needs
Qualification
Required
Insurance background and experience
Previous customer service experience
Healthcare knowledge
High School Diploma or GED
Basic typing skills (45 WPM) and computer proficiency in a Windows environment
Knowledge of HIPAA and confidentiality standards
Preferred
Medical terminology knowledge
CPT and ICD-10 coding experience
Revenue cycle or patient access experience
Strong professionalism and reliability with time and attendance
Company
Medix
At Medix Distribution, we have designed solutions to meet the medical needs for the betterment of society as a whole.
Founded in 2007
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase