Greystar · 8 hours ago
Community Manager - The Watt
Houston, TX
Full-time
Onsite
New Grad, Entry Level
$24/hr - $27/hrGreystar is a leading global real estate platform specializing in rental housing. The Leasing Consultant is responsible for executing marketing, leasing, and renewal strategies to achieve occupancy and resident retention goals while providing exceptional service to prospective and current residents.
Real EstateRentalRental Property
Responsibilities
Performs all sales and leasing activities to achieve the property’s revenue and occupancy goals by greeting and qualifying prospects, conducting property tours and showing apartments, continuing the relationship with prospects, processing applications, credit screening, and criminal background checks, preparing the lease and move-in package, and ensuring a smooth resident move-in and lease signing
Collects all pertinent information from prospective residents at move-in and records as appropriate
Stays informed about and collaborates with teams/leadership on current market and competitor conditions that may impact the community’s occupancy, market rent, and sales results, develops and implements short- and long-term marketing plans and goals to sustain occupancy, and follows the property’s established policies related to concessions, specials, and other programs to boost occupancy
Designs and executes marketing activities and events to create and drive traffic to the property, including implementing resident referral and employer outreach programs, using internet marketing tools and following other property-specific marketing plans, drives, and special programs
Uses the on-site property management software application to track apartment availability, record traffic and leasing activities, manage resident and prospect data, capture critical demographic and other information about existing and future residents, and review and analyze data
Ensures that the property and show units meet the Company’s standards for show quality by daily inspecting the tour path and show ready units, communicating maintenance and upkeep needs to the property’s maintenance team members, merchandising and ensuring a physically appealing show unit and/or model and amenities, and preparing the leasing office for daily leasing activities
Follows-up with prospects and new residents within 24 hours to ensure satisfaction by sending e-mail, thank-you notes, and cards or making telephone calls or other contacts to finalize decisions to lease and/or renew. Documents all follow up and classes leads during the lifecycle of the sales process
Executes and performs activities in support of the property’s lease renewal program by preparing lease renewal letters and packages for residents, meeting with and contacting renewing residents in advance of move-out dates, and ensuring that lease renewal documents are signed and implemented on time, following the AA renewal playbook
Responds quickly and courteously to resident and client/owner concerns and questions, and takes prompt action to solve problems and/or document and convey resident or other requests to the appropriate individual(s)
Demonstrates customer services skills by treating residents, prospects, guests, and others with respect, answering questions, and responding sensitively to complaints about maintenance services. Interacts with all residents and acknowledges them by name
Attends community and networking events, aligns with local associations and community organizations, and participates in outreach marketing efforts to drive traffic to community and generate viable referral sources and new business leads, ensuring Greystar AA outreach expectations are consistently met
Completes various financial, administrative, and other reports and analysis, and performs other duties as assigned or necessary
Assists Lifestyle Coordinator by attending and assisting with the setup of events as required
Qualification
Required
Dedicated and hard-working individuals
Ability to execute marketing, leasing, and renewal strategies
Professionalism and deep understanding of community's lifestyle offering
Support resident satisfaction throughout the lease term
Proactive management of lease renewals
Lead management and CRM utilization
Data analysis skills
Event support and collaboration with the Lifestyle Coordinator
Uphold professional standards and ethical expectations
Exceptional service delivery to residents, prospects, and guests
Sales and leasing activities to achieve revenue and occupancy goals
Greeting and qualifying prospects
Conducting property tours and showing apartments
Processing applications, credit screening, and criminal background checks
Preparing lease and move-in package
Ensuring smooth resident move-in and lease signing
Collecting pertinent information from prospective residents
Staying informed about market and competitor conditions
Developing and implementing marketing plans and goals
Following property's established policies related to concessions and specials
Designing and executing marketing activities and events
Using property management software for tracking and data management
Ensuring property and show units meet company standards
Following up with prospects and new residents within 24 hours
Documenting follow-ups and leads during sales process
Executing activities in support of lease renewal program
Responding quickly and courteously to resident and client/owner concerns
Demonstrating customer service skills
Attending community and networking events
Completing various financial, administrative, and other reports
Assisting Lifestyle Coordinator with event setup
Benefits
Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
Generous Paid Time off.
6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
401(k) with Company Match up to 6% of pay after 6 months of service.
Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
Employee Assistance Program.
Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
Charitable giving program and benefits.
Company
Greystar
Greystar’s vertically integrated platform leverages extensive local market knowledge to deliver projects that reflect our remarkable commitment to quality.
Founded in 2016
5001-10000 employees
H1B Sponsorship
Greystar has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (11)
2023 (7)
2022 (14)
2021 (9)
2020 (5)
Funding
Current Stage
Late StageCompany data provided by crunchbase