IT Support Technician jobs in United States
cer-icon
Apply on Employer Site
company-logo

Watson Inc · 5 hours ago

IT Support Technician

Watson is a manufacturing company that specializes in built-to-order office furniture. They are seeking an IT Support Technician to maintain reliable and efficient technology systems, providing customer service and technical support to internal users.

AgricultureFood and Beverage
check
Comp. & Benefits

Responsibilities

Provide day-to-day technical support for computers, software, servers, and other technology critical to production and administrative operations
Support and maintain network infrastructure, including firewalls and switches
Configure, deploy, and support user hardware and software
Create and manage user accounts and access permissions
Set up new user equipment and provide basic IT training and onboarding support
Participate in on-call support, including occasional nights and weekends
Monitor, troubleshoot, and respond to network issues and security threats
Document, maintain, and follow IT procedures and processes
Participate in and support technology-related projects as needed
Continuously develop technical skills and stay current with relevant technologies

Qualification

Help desk experienceMicrosoft softwareNetwork infrastructure supportTechnical degreeTechnical certificationsTroubleshooting skillsCommunication skillsCollaboration skillsAttention to detail

Required

1-2 years of help desk experience with Microsoft software
AA Degree or technical degree with certifications
Hands on knowledge of installing, configuring, and troubleshooting a variety of technical systems
Self-starter who excels at multitasking and thrives in a fast-paced environment while keeping a positive attitude through stressful moments
Proven success in identifying and implementing new technologies
Excellent communication and collaboration skills with a diverse team
Strong attention to detail

Benefits

INSURANCE | All employees and their dependents will have the ability to enroll in medical, dental, vision, and life insurance plans. If enrolled, benefits begin on the first day of the month following the 60th day of employment at Watson.
RETIREMENT | Watson will match 50% of employees’ 401k contributions, up to 2.5% of base annual salary. All employees over the age of 18 will be automatically enrolled on the first day of the month following 60 days of employment. You can opt out, decrease, or increase contribution at any time.
PAID TIME OFF | Full Time hourly employees can expect to earn roughly 80 hours of vacation time off during their first year at Watson, 120 hours of vacation time off during years 2-5, and 160 hours of vacation time off each year after being employed for 6 years. Additionally, full-time employees can also expect to earn 52 hours of sick time per year. Both buckets of PTO are accrued on a per hour worked basis and can result in more or less paid time off accrued based on their hours worked.
PAID HOLIDAYS | Watson is closed for 8 holidays every year and offers every employee an additional paid holiday to choose upon employment.
PROFIT SHARING | Profit Sharing is how we reward the effort and commitment of our employees. Generally, 25% of profits are allocated to the Profit Sharing Plan after the baseline profit level is met. The overall profit sharing amount varies from year to year.
EMPLOYEE ASSISTANCE PROGRAM | This is a free service for all employees and dependents to provide support for any mental, emotional, relational, and financial need, as well as crisis and grief support.

Company

Watson Inc

twittertwittertwitter
company-logo
The Watson tradition continues at Glanbia Nutritionals.

Funding

Current Stage
Growth Stage
Total Funding
unknown
2019-02-01Acquired

Leadership Team

J
James J. Watson
Founder
Company data provided by crunchbase