First Financial Bank NA · 5 hours ago
Teller Supervisor
Terre Haute, IN
Full-time
Onsite
Entry, Mid Level
1+ years expFirst Financial Bank is a dynamic financial institution with over $5.5 billion in assets and a proud history dating back to 1834. They are seeking a Teller Supervisor to lead a high-performing frontline team, ensuring exceptional service delivery and daily operational excellence while directly impacting customer experience and employee development.
AccountingBankingFinancial Services
Responsibilities
Lead & Support: Assist with scheduling, answer teller staff questions, resolve errors, and ensure smooth branch operations
Coach for Success: Provide guidance to teller staff and model excellent client service and cross-selling behaviors
Process Transactions: Accurately and efficiently handle cash and check transactions and maintain a balanced drawer
Build Relationships: Get to know clients, understand their financial needs, and provide personalized service
Deliver Exceptional Service: Accurately process transactions while maintaining a positive and proactive approach
Generate Leads: Identify client needs and seamlessly refer them to the appropriate banking professionals
Educate & Protect: Clearly explain security measures, banking procedures, and product benefits to clients
Solve Problems: Address customer concerns with patience, professionalism, and effective solutions
Minimize Risk: Identify and prevent fraud while ensuring compliance with banking regulations
Collaborate: Work with your team and branch leadership to meet goals and support a positive work environment
Qualification
Required
High school diploma or equivalent
Minimum 1 year of teller experience
Leadership ability with a team-oriented mindset
Strong customer service skills, including active listening and clear communication
Solid understanding of compliance and fraud detection
Experience accurately balancing a cash drawer
Proficiency with computers, data entry, and multi-line phone systems
Basic math and accounting skills
Strong organizational and problem-solving skills
Ability to work occasional weekends and extended hours
Ability to remain in a stationary, standing position for up to 75% of an eight (8) hour workday
Ability to review information and details at close range (within a few feet)
Preferred
Supervisory/management experience preferred (6+ months)
Benefits
Medical, dental, vision, and employer-paid life and disability insurance.
401(k) match
Employee Stock Ownership Program (ESOP)
Banking benefits.
Paid time off, including 11 Federal Reserve bank holidays.
Tuition assistance
Professional development programs.
Company
First Financial Bank NA
Since 1834, First Financial Bank has been empowering individuals and communities with secure, innovative financial solutions.
501-1000 employees
H1B Sponsorship
First Financial Bank NA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (2)
2022 (1)
2021 (2)
Funding
Current Stage
Late StageLeadership Team
Norm Lowery
Chief Executive Officer
Mark Franklin
SVP, Chief Lending Officer
Recent News
First Financial Corporation Indiana
2025-11-08
First Financial Corporation Indiana
2025-07-22
Company data provided by crunchbase