Senior Legal Records Clerk jobs in United States
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Fairfax County Government · 9 hours ago

Senior Legal Records Clerk

Fairfax County Government is seeking a Senior Legal Records Clerk to serve as the Lead Worker and Subject Matter Expert in the Case Tracking Division of the Fairfax Circuit Court. The role involves providing technical expertise, assisting with staff scheduling and training, and resolving complex customer service issues.

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Responsibilities

Provides technical expertise in specific areas, and/or performs the lead administrative duties to ensure accuracy and consistency in processing legal documents
Assists with staff scheduling, work assignment, training, and reviewing the work of unit staff
Serves as a resource in resolving complex cases and customer service issues
Cross-trained in all functions to perform tasks as a floater in the team
Serves as backup to supervisors in their absence
Performs other duties as assigned
Serves as a resource, trainer, and technical expert in an assigned area
Manages complex and technical cases that require the application of broad knowledge of the legal guidelines and procedures associated with the particular assignment
May serve in a lead capacity over a team of clerks assigned to the same operational functions
Routinely trains and mentors less experienced staff
Resolves more complex customer service issues received by phone, email, fax, mail, or in person
Recommends process improvements and assists in implementation
Serves as backup to supervisors in their absence

Qualification

Court procedures knowledgeCode of Virginia knowledgeTechnical support experienceMicrosoft Office proficiencyCustomer service experienceTeamworkAttention to detailEffective communicationMentoring skills

Required

Any combination of education, experience and training equivalent to high school graduation; Plus three years of experience providing administrative support, technical support, customer service, or working in a court or legal environment
Knowledge of the functions of the assigned business areas and/or court procedures
Knowledge of the Code of Virginia, the Virginia Supreme Court's Clerk's Manual, laws and regulations related to the assigned business areas
Knowledge of standard administrative procedures, practices, and equipment
Ability to interpret and explain complex rules and regulations to staff and customers
Ability to communicate courteously and effectively, both verbally and in writing
Ability to motivate, train, and mentor staff
Ability to develop and maintain effective working relationships with a variety of individuals, including the judges, general public, members of the legal and business community, and department staff
The appointee to the position will be required to complete a criminal background check to the satisfaction of the employer

Preferred

Three or more years of Court and/or legal experience
Knowledge of the Code of Virginia and regulations in relevant areas
Excellent attention to detail and organizational skills
Clear and concise oral and written communication skills
Experience working in a team environment
Ability to exercise tact, discretion, initiative, creativity, and independent judgment
Experience with Microsoft Office suite, especially Word, Excel, and Outlook

Company

Fairfax County Government

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Fairfax County Government is a government administrator organization.

Funding

Current Stage
Late Stage

Leadership Team

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Andrew Baptista
Assistant Chief Election Officer (Office of Elections)
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Audra Michele Morris
Chief Election Officer
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