Amazon Web Services (AWS) · 7 hours ago
Data Center Technician , DCC Communities
Fairless Hills, PA
Full-time
Onsite
Entry Level
$51K/yr - $113K/yr
1+ years expAmazon Web Services (AWS) is a leader in the world of data centers, seeking Data Center Technicians to support their operations. The role involves ensuring availability and reliability of data center operations, participating in incident response, and collaborating with various teams to resolve issues.
Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
No H1B
U.S. Citizen Only
Responsibilities
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Qualification
Required
1+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Willingness to work both independently and with a team
Work prioritization, organizational skills, effective communication, and the ability to react quickly are critical to success
Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members
Take ownership of technical issues brought by their customer base, engaging other teams when needed to drive resolution
Solve problems at their root and step back to understand the broader context
Maintain service level agreements through the implementation of proactive issue detection and reporting
Work shift work that will include days/nights/weekends/holidays
Traveling within and outside of regional work area is required
Preferred
Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Benefits
Equity
Sign-on payments
Full range of medical, financial, and/or other benefits
Company
Amazon Web Services (AWS)
Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
BIRD Foundation
2025-01-22Grant
Leadership Team
Matt Garman
Chief Executive Officer
Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
Recent News
24-7 Press Release Newswire
2026-01-24
Digital News Asia
2026-01-23
Company data provided by crunchbase