Customer Support Professional - AMI jobs in United States
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Vivint · 13 hours ago

Customer Support Professional - AMI

Vivint is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. The Customer Support Professional role involves taking inbound and outbound calls to provide world-class customer service and ensuring a smooth transition for customers from sale to installation.

ElectronicsSecuritySmart Home
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H1B Sponsor Likelynote

Responsibilities

Take inbound and outbound calls from new customers and provide world-class customer service
Handle every customer call with excitement and the intent to go above and beyond
Ensure the customer has a smooth, positive transition from the point of sale to installing their equipment

Qualification

Bilingual Spanish/EnglishCustomer serviceProficient with computer functionsAccountabilityResilienceAdaptabilityGrowth mindset

Required

High school degree or GED equivalent
Ability to work on-site at our Provo location
Ability to work designated shift full-time
Proficient with essential computer functions and the ability to utilize software, databases, scripts, and other tools appropriately
Ability to pass a background check and receive an Alarm License upon offer

Preferred

Bilingual in Spanish and English

Benefits

Free daily lunch and drinks on site
Paid holidays and flexible paid time away
Employee/Friends/Family Discounts
Onsite health clinic, gym, gaming tables
Medical/dental/vision/life coverage & 24/7 Medical Hotline
401(k) + Employer Match
Employee Resource Groups

Company

Vivint offers an integrated smart home system along with in-home consultation, professional installation, monitoring, and support.

H1B Sponsorship

Vivint has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (20)
2023 (19)
2022 (26)
2021 (20)
2020 (24)

Funding

Current Stage
Public Company
Total Funding
$1.27B
Key Investors
Goldman Sachs
2022-12-06Acquired
2020-01-21Post Ipo Equity· $488M
2020-01-21IPO

Leadership Team

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Todd Pedersen
CEO and Founder
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Brandon Bunker
Vice President of Artificial Intelligence
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Company data provided by crunchbase