Great West Casualty Company · 21 hours ago
Customer Account Associate
South Sioux City, NE
Full-time
Hybrid
New Grad, Entry LevelGreat West Casualty Company has been providing premier insurance products and services for over 65 years. The Customer Account Associate role involves delivering exceptional customer service to insured clients via phone and email, processing payments, and answering billing inquiries while reinforcing the company's service standards.
ConsultingFinancial Services
Responsibilities
Provide first-class customer service over the phone or via email to our insureds
Leverage administrative and problem-solving abilities to process payments
Answer billing inquiries and reinforce Great West's value to drive renewals and direct billing
Qualification
Required
Demonstrated ability to deliver exceptional customer service
Ability to build client relationships through effective phone and written communication
Ability to work in a fast-paced environment as part of a dynamic team
Strong organizational skills and attention to detail
Analytical and problem-solving mentality
Preferred
Experience working in insurance preferred but not required
Benefits
Competitive Compensation
Generous paid time off and paid company holiday schedule
Medical, Dental, Vision, Life, Long-Term Disability, Company Match 401(k), HSA, FSA
Paternal Leave, Adoption Assistance, Fertility and Family Planning Assistance, Pet Insurance, Retail Discount Programs
Community volunteer opportunities
Wellness programs, gym subsidies, and support for maintaining a healthy lifestyle
Scholarships for dependents and tuition reimbursement to further your education
Company paid continuing education and monetary awards for professional development
Opportunities for a hybrid work schedule (three days in the office, two days remote)
Company
Great West Casualty Company
Working together, Joe Morten & Son, Inc.
Founded in 1956
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Gina J.
Vice President Strategic Partnerships
Brittany Hughes, PHR
Senior HR Business Partner
Recent News
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