Take2 Consulting, LLC · 1 day ago
Sr Installation Engineer
Take2 Consulting, LLC is seeking a technically proficient and customer-focused Installation Engineer who thrives in fast-paced environments. The role involves leading a team of onsite technicians to support the VA’s EHRM deployment and training initiatives, managing equipment setup and network connectivity at various training sites.
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Responsibilities
Lead a team of onsite technicians supporting the VA's EHRM deployment and training initiatives
Manage workload to include setup of equipment at various training sites
Verify each computer has the most current VA computer image
Ensure computers are available for scheduled security scans and updates
Assign Active Directory for training use
Configure network connectivity in the training room
Install computer peripherals at each training seat
Manage baseband network connectivity, configuration, management, and issue resolution
Manage internet connectivity configuration and issue resolution
Manage Wi-Fi hardware configuration and management
Responsible for hardware start-up, imaging, configuration, updating, naming, break/fix, and issue resolution
Manage inventory and network connectivity at each training site
Ensure connectivity during all training sessions
Provide support during installations and ongoing support for issue resolution
Potential for onsite support tasks with limited supervision
Qualification
Required
5+ years of experience with designing, analyzing, configuring, or troubleshooting IP networks
Must be able to unpack/re-pack, move, and install palettes of IT equipment with each item weighing up to 50 pounds with no restrictions
Able to travel up to 50% of the time and meet travel requirements
Must have personal transportation available during work hours
Will need to consistently traverse around the site campus transporting equipment to various office buildings and frequently stoop, crouch, and reach to setup/remove computers/pull cords under desks and in server closets
Will frequently need to be able to push carts carrying equipment
Experience in managing technical teams
Experience with Wi-Fi hardware - Configuration, Management, and Issue Resolution
Experience with network hardware - Install, Configuration, Management, and Issue Resolution
Experience with hardware and software support, troubleshooting, system imaging, hardware break-fix support (i.e. laptops, desktops, and printers), refresh, upgrade, and deployment projects as well as excellent customer service skills
Possession of excellent written and verbal communication skills
Experience writing reports/deliverables
Familiar with network technologies analyzing network traffic and determining network issues
Bachelor's degree in computer science, Information System, Information Technology, or Equivalent and 10 total years of experience; or 18 total years of experience in lieu of a degree
Eligibility to obtain a Public Trust Clearance
US Citizenship or Green Card Status Required
Preferred
Possession of strong critical thinking and error assessment capabilities
Public Trust Clearance
Experience as IT helpdesk Tier 2