Baptist Health · 4 hours ago
International Patient Services Coordinator, Int'l. Coordination of Care, FT, 08:30A-5P
Coral Gables, FL
Full-time
Onsite
Mid Level
$20.62/hr - $24.95/hr
3+ years expBaptist Health is the region’s largest not-for-profit healthcare organization, and they are seeking an International Patient Services Coordinator. The role involves coordinating intake activities for international patients, managing service quality, and facilitating financial and insurance processes to support revenue efforts.
Hospital & Health Care
Responsibilities
Coordinates intake activities for international patients to support revenue efforts for Baptist Health International
Maintains high levels of productivity and quality service as monitored via telecommunications and CRM systems
Utilizes various information technology applications and systems to provide excellent customer service, exhibiting a professional attitude with each call, written communication, and other interactions
Coordinates transfers, admissions and handles all aspects of service for international patients seeking emergent/acute care at BHSF facilities
Liaises with financial guarantor for emergency transfers to provide explanations of financial responsibility and collect on substantial deposits for financial clearance
Responds to incoming inquiries from potential international patients, assisting them with the coordination of their medical, insurance and payment needs
Verifies insurance benefits and completes all patient access and revenue functions proactively through thorough documentation as appropriate
Follows up on potential new business leads to ensure timely follow through and increase revenue opportunities for BHSF
Handles all aspects of service to international patients after-hours independently in an unsupervised working environment
Qualification
Required
Associates degree
Strong customer service experience in a revenue driven environment and ability to perform with minimal supervision in a fast-paced, multi-task setting
Ability to engage customers and align optimal delivery of services with growth initiatives
Must be fluent in English and Spanish, with both verbal and written skills
Computer literacy with proficient knowledge of Microsoft Office
Knowledge of medical terminology required and experience working in a medical setting a plus
Flexibility and adaptability to cover shifts during business hours, evenings, weekends, and holidays working in a 24 hour department
Pursues potential new business leads to ensure timely follow through and increase revenue opportunities for BHSF
Responds to incoming inquiries from potential international patients, assisting them with the coordination of their medical, insurance and payment needs
Fully proficient in job requirements for International Patient Services Coordinator I
Minimum Required Experience: 3 Years
Company
Baptist Health
Baptist Health South Florida is the region’s largest not-for-profit healthcare organization with 12 hospitals, more than 29,000 employees, 4,500 physicians, and 200 outpatient centers, urgent care facilities, and physician practices spanning across Miami-Dade, Monroe, Broward, and Palm Beach counties.
10001+ employees
H1B Sponsorship
Baptist Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3)
2024 (4)
2023 (2)
2022 (3)
2021 (20)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Bill Ulbricht
Chief Executive Officer - Baptist Hospital Miami
Drew Grossman
Chief Executive Officer
Recent News
2025-08-26
Company data provided by crunchbase