Campbell County Health · 14 hours ago
PATIENT ACCESS CENTER SPECIALIST
Gillette, Wyoming
Full-time
Onsite
New Grad, Entry LevelCampbell County Health (CCH) is a comprehensive healthcare system serving northeast Wyoming. The Patient Access Center Specialist performs routine registration, data collection, and administrative tasks to admit patients to the healthcare facility, ensuring superior patient satisfaction and compliance with policies.
Health CareHospital
Responsibilities
Answers, screens, and routes all incoming calls professionally in a timely manner, functioning as a central communication source for the clinic, patients, patients’ family physician, and external sources. Responds to voicemails daily
Exhibits pleasant interpersonal skills in greeting patients at office and on telephone
Ensures superior ongoing patient satisfaction and customer service
Is proficient in EHR applications
Creates appropriate tasks for clinical staff, to achieve timely follow up
Accurate interview and registration of new patients as well as updating demographic and insurance information on established patients
Accurate input of demographic, guarantor, and insurance information into HER
Obtains signature(s) of patient and/or responsible parties on consent, insurance and payment policies and procedures
Communicates to the patients the details of consents, filing of insurance, and payment of services. Assists patients in understanding billing and collection of payment
Collects and scans insurance cards or completed insurance forms from patients
Identifies, follows up and secures missing (and incorrect) patient and insured party information for clean claim processing
Scheduling patients for office appointments, maintaining parameters of provider schedules and following clinic standards and guidelines
Cashier duties including maintaining cash box and daily cash reconciliation
Verifies Insurance eligibility for all patient’s appointments 2 days prior to appointment
Collects co-payments, co-insurance amounts, and/or time of service payments at the time of check-in, including self-pay discount and forwarding adjustment form to PFS for processing
Makes appointment reminder calls
Destroys confidential information per HIPAA guidelines
Secures confidential items nightly, including Electronic Health Records (EHR), paper Medical Records
Maintains phone system including message retrieval, and controls day and night mode functions
Actively participates in Strategic Quality Management for the department and organization. Actively participates in Customer/Guest Relations and Mandatory Education programs
Must be free from governmental sanctions involving health care and/or financial practices
Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital, department and clinic policies and procedures
Other duties as assigned. This list is non-exhaustive
Qualification
Required
High school diploma or GED required
Preferred
Experience in Healthcare related field preferred
Benefits
Generous PTO accrual (increases with tenure)
Paid sick leave days
Medical/Dental/Vision
Health Savings Account, Flexible Spending Account, Dependent Care Savings Account
403(b) with employer match
Discounted on-site childcare
Company
Campbell County Health
CCMH is certified as an Area Trauma Hospital by the State of Wyoming. CCH boasts physicians, physician assistants & nurse practitioners.
Founded in 1981
1001-5000 employees
H1B Sponsorship
Campbell County Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Matt Shahan
Chief Executive Officer
Jerry Klein
Chief Operating Officer
Recent News
Wyoming Business Report
2024-04-11
Wyoming Business Report
2023-06-16
Wyoming Business Report
2022-09-23
Company data provided by crunchbase